Guest Relation Executive

6 days ago


Kottayam, India Rhythm Kumarakom Full time

Key duties include:

- **Guest Reception**: Greeting guests upon arrival and assisting with check-in and check-out procedures.
- **Handling Guest Requests**: Addressing inquiries, complaints, and special requests professionally.
- **VIP Guest Management**: Overseeing VIP arrivals and ensuring personalized service.
- **Hotel Information**: Providing details about hotel amenities, services, and local attractions.
- **Coordination**: Liaising with other departments to fulfill guest needs efficiently.
- **Feedback Collection**: Gathering guest feedback and taking necessary service recovery steps.
- **Maintaining Records**: Keeping accurate logs of guest interactions, room availability, and billing details.

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift
- Night shift

Work Location: In person

**Speak with the employer**
+91 9778011957



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