
CRM Executive
2 weeks ago
**Company Name**:Plus Barrels
**Location**:Marol, Nr. Marol-Naka Metro Station, Mumbai 59.
**Working Days**: Mon-Sat (9:00 AM - 6:00 PM)
**Experience**:1+ Years
**Key Responsibilities**:
1. Receive details from the Salesperson post-meeting
2. Prepare and send quotations, proforma invoices, and commercial documents
3. Follow up for PO or order confirmation
4. Clarify basic pricing and delivery terms (within guidelines)
5. Update quotation and order tracking sheets
6. Once PO is received, coordinate internally for order processing
7. Send order confirmation to client with delivery schedule
8. Coordinate with production, QC, and dispatch for execution
9. Share dispatch details with client: LR, E-way bill, tax invoice
10. Follow up for payments if due
11. Handle client queries or complaints and escalate if needed
12. Record feedback after delivery and update reports
**Key Skills Required**:
2. Good communication - polite yet firm
3. Basic Excel / Google Sheets handling
4. Understand B2B order flow, documents, and client expectation
5. Calm and structured under pressure
**Tools You’ll Use**:
1. Google Sheets (Order Tracker, Follow-up Logs, Sales Status)
2. WhatsApp Business (if used internally with rules)
4. Tally / ERP interface (view-only or basic entry level)
5. Sales Software
**Eligibility Criteria**:
1. At least 1 year experience in B2B client coordination, order processing role
3. Experience in chemicals, pharma packaging, or plastic containers is a strong plus
4. Prior experience in sales coordination, admin, or backend sales support preferred
Pay: ₹15,000.00 - ₹30,000.00 per month
Work Location: In person
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