Sales Operations Executive

2 weeks ago

Bengaluru Karnataka, India Truedad Global Technologies Private Limited Full time

As a **Sales Operations Executive**, you will act as the **critical bridge between the Sales team and the Operations/Supply Chain/Manufacturing teams**. You will support front-end sales by ensuring that customer requirements are translated smoothly into production and delivery, enabling seamless execution and excellent client experience.

**Key Responsibilities**
- **Sales Coordination**:

- Provide support to Sales and KAM teams in terms of RFQ creation, Purchase order, Sales order, Design coordination, Sampling and other internal coordination with Finance, Ops and marketing team.
- Work closely with the sales team to understand client orders, specifications, and delivery expectations.
- Review and validate sales orders before handing over to production and operations teams.
- **Internal Communication & Handover**:

- Serve as the liaison between sales, supply chain, and manufacturing.
- Coordinate lead times, order tracking, stock availability, and delivery schedules.
- Ensure all departments are aligned on customer priorities and timelines.
- **Client Support (Back-End)**:

- Provide real-time updates to the sales team or clients on order status, delays, or changes.
- Help resolve any operational issues affecting fulfillment or dispatch.
- **Process Monitoring & Reporting**:

- Track sales orders from confirmation to delivery.
- Maintain order management trackers and prepare periodic reports on sales ops performance, turnaround time, etc.
- **Support Tools & Documentation**:

- Maintain updated pricing, SKU catalogs, and order templates.
- Ensure all documentation is accurate and filed correctly (invoices, dispatch notes, etc.).
- **4-6 years of experience in sales coordination, sales ops, or customer service in a manufacturing, packaging, or product-based company.**:

- Strong understanding of order fulfilment, supply chain basics, and internal process coordination.
- Excellent communication, follow-up, and organization skills.
- Proficiency in Excel, Google Sheets, ERP or order-tracking tools is a plus.
- Calm under pressure and solution-focused.

**What You’ll Get**
- A critical role at the center of our growing sales and delivery ecosystem.
- Exposure to cross-functional teams in a fast-moving industry.
- Opportunity to improve and build processes that scale with the business.
- A supportive, energetic team environment with room to grow.

**Job Types**: Full-time, Permanent

Pay: ₹600,000.00 - ₹900,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Have you worked before in Eco-Friendly Manufacturing, Packaging or Product Based Company, must answer.

**Experience**:

- Total Work: 3 years (required)
- Sales Operations: 3 years (preferred)
- Customer service: 3 years (preferred)
- Supply Chain Basics: 3 years (preferred)
- Sales Coordination: 3 years (preferred)

**Location**:

- Bangalore, Karnataka (preferred)

Work Location: In person

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