Genesys Testing

Genesys Testing Exp - 5-7 years NP- Immediate JD: Testing in Genesys environment, Technical testing in technologies (Voice, IVR, Call Routing, CTI, and call routing). JD: 2. Prior experience in Software quality assurance technical testing in one or more of the following Voice Contact Center technologies (Voice, IVR, Call Routing, CTI, and call...

Job Title : Genesys Cloud CX Test EngineerLocation : BangaloreExperience Required : 3 - 6 YearsJob Summary :We are seeking a Genesys Cloud CX Test Engineer to validate voice applications, IVR flows, bots, and integrations within our contact center ecosystem.The ideal candidate will have a strong background in QA methodologies, experience with Genesys Cloud...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

Exp Req: 5 to 12 years of experience. Job Locations: Bangalore, Hyderabad, Chennai, Delhi. Key Skills: * Realtime & Historical reporting analytics * IVR Bots, Chatbots, Speech analytics, Workforce Management * Experience with CRM integrations such as Salesforce, SAP * Agent scripts * Good analytical and communication skills. Project Overview: We are seeking...

Exp Req: 5 to 12 years of experience.Job Locations: Bangalore, Hyderabad, Chennai, Delhi.Key Skills: * Realtime & Historical reporting analytics* IVR Bots, Chatbots, Speech analytics, Workforce Management* Experience with CRM integrations such as Salesforce, SAP* Agent scripts* Good analytical and communication skills.Project Overview: We are seeking a...

Exp Req: 5 to 12 years of experience.Job Locations: Bangalore, Hyderabad, Chennai, Delhi.Key Skills: * Realtime & Historical reporting analytics* IVR Bots, Chatbots, Speech analytics, Workforce Management* Experience with CRM integrations such as Salesforce, SAP* Agent scripts* Good analytical and communication skills.Project Overview: We are seeking a...

Contact Center - GENESYS CLOUDPrimary Location: Noida / Chennai / Bengaluru / Hyderabad / PuneExperience: 14+ yearsPosition Overview (Job Summary):The Genesys Developer will work with cross-functional teams to implement, customize, and support Genesys applications and platforms. This includes managing the full development lifecycle—requirements gathering,...

Contact Center - GENESYS CLOUDPrimary Location: Noida / Chennai / Bengaluru / Hyderabad / PuneExperience: 14+ yearsPosition Overview (Job Summary):The Genesys Developer will work with cross-functional teams to implement, customize, and support Genesys applications and platforms. This includes managing the full development lifecycle—requirements gathering,...

Contact Center - GENESYS CLOUDPrimary Location: Noida / Chennai / Bengaluru / Hyderabad / PuneExperience: 14+ yearsPosition Overview (Job Summary):The Genesys Developer will work with cross-functional teams to implement, customize, and support Genesys applications and platforms. This includes managing the full development lifecycle—requirements gathering,...

Contact Center - GENESYS CLOUDPrimary Location: Noida / Chennai / Bengaluru / Hyderabad / PuneExperience: 14+ yearsPosition Overview (Job Summary):The Genesys Developer will work with cross-functional teams to implement, customize, and support Genesys applications and platforms. This includes managing the full development lifecycle—requirements gathering,...