Customer Experience Executive

15 hours ago

Gurugram Haryana, India The Knot Worldwide Full time

**ABOUT THE ROLE AND TEAM**

The Knot Worldwide is looking to add Customer Experience Reps to our growing department. You will partner with our team members that focus on Couple Support, Registry and/or Stationery both in local TKWW offices as well as remote locations, to help our customers have the best experience using our products across all of our Brand websites. Strong communication, attention to detail, and quick problem-solving skills are a must.

**RESPONSIBILITY**:

- Have an understanding of the significance of providing great customer service and adhere to high standards at all times
- Maintain a high productivity level, after training, to best serve our customers in a timely fashion
- Communicate thoroughly with customers, tech teams and other team members
- Problem-solve technical questions and issues that customers may have and work cross-departmentally to resolve them
- Assist difficult customers or situations with a calm and professional demeanor
- Continually learn new products and stay up to date with product releases to more accurately assist clients that contact us

**SUCCESSFUL CANDIDATES HAVE**:

- Fluent in English & Hindi
- Basic knowledge and fluency of MS Excel and Internet
- Fast learner and multi-tasker
- Execution of work in a timebound manner
- Technical troubleshooting - identifying site issues and determining short term user solutions
- Team player with a positive attitude to help drive team targets
- Attention to detail

  • Customer Experience Executive

    2 weeks ago

    Gurugram, Haryana, India Core Asana Full time

    **Location**: Gurugram (Onsite) **Type**: Full-Time **Experience**: 2-4 Years **About KSHM** KSHM is a Gurugram-based consumer lifestyle brand redefining fashion by merging movement, innovation, and style. Our mission is to empower individuals to lead active, confident lives through purposefully designed apparel. In just 4 years, we've served 5L+...

  • Executive - Customer Experience

    15 hours ago

    Gurugram, Haryana, India InterGlobe Aviation (IndiGo) Full time

    **Job Posting Start Date**:28 Jan 2025 **Location**: Gurgaon, HR, IN **Company**:InterGlobe Aviation Ltd - Job Description - Key Responsibilities: Conduct extensive outbound calls to ensure issue resolution and customer satisfaction. Collaborate with departments like Airport Operations, Call Centre, and Finance to resolve customer concerns...

  • Customer Care Executive

    2 weeks ago

    Gurugram, Haryana, India Aegis Customer Support Services Private Limited Full time

    **Hiring for Outbound process** Minimum qualification - Graduation Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 2.8lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick time - Provident...

  • Customer Experience Executive

    16 hours ago

    Gurugram, Haryana, India Junglee Games Full time

    **About Junglee Games** With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 900 talented individuals who...

  • Customer Experience

    15 hours ago

    Gurugram, Haryana, India Scalent Solutions Full time

    At Scalent, we are hiring for a Product Operations Analyst with one of our clients based out of Gurgaon. The Product Operations Analyst is responsible for connecting with individuals and providing feedback and analysis. Responsibilities: seeking relationships. Responsibilities of conducting interviews, matching client profiles, arranging meetings, and...

  • Customer Experience Executive

    6 days ago

    Faridabad, Haryana, India Veritas Logistics Full time

    Job Definition/Purpose Supporting Key Account Executive and handling documentation **Job reports to** Customer Experience Executive 05 **Gender** Male **Required Qualification** Graduation (BBA) **Required Experience** 0 to 2 years from 3PL, Warehousing, Custom Clearance, Freight Forwarding **Responsibility Deliverable** - Inward and Outward...

  • Customer Success Associate post-trade

    2 weeks ago

    Gurugram, Haryana, India EDGE Executive Search Full time

    The Company Our client is a leading provider of progressive post-trade solutions for the global OTC markets across interest rate, FX, equity and credit asset classes. It incorporates optimization businesses -Traiana, TriOptima, and Reset - and MarkitSERV, headquartered in London. - The Job This role will focus on the overall post-sales relationship with...

  • Customer Experience Associate

    2 weeks ago

    Gurugram, Haryana, India Wellversed Full time

    We are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Professional. **Responsibilities** - Resolve customer queries, complaints or requests on daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer feedback...

  • Customer Experience Associate

    6 days ago

    Gurugram, Haryana, India Wellversed Full time

    We are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Professional. **Responsibilities** - Resolve customer queries, complaints or requests on daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer feedback...

  • Customer Experience Associate

    4 days ago

    Gurugram, Haryana, India Wellversed Full time

    We are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Professional. **Responsibilities** - Resolve customer queries, complaints, or requests on a daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer...