Customer Experience

15 hours ago


Gurugram Haryana, India Scalent Solutions Full time

At Scalent, we are hiring for a Product Operations Analyst with one of our clients based out of Gurgaon.

The Product Operations Analyst is responsible for connecting with individuals and providing
feedback and analysis.

Responsibilities:
seeking relationships. Responsibilities of conducting interviews, matching client profiles,
arranging meetings, and providing feedback.
- As we automate the process, responsibilities will evolve to codify tribal knowledge gained and
human judgment that our AI algorithm can use, to suggest product & service improvement
based on user interactions, protecting the brand and keeping the Club clean/free from bad
actors.

Requirements:

- Bachelor's degree in psychology, sociology, business, communication, or any related field is preferred, but not required.
- 1-2 years experience in client management/customer care/stakeholder management with exceptional communication skills
- Outstanding communication, empathy, and interpersonal skills to connect with diverse clients and cater to their preferences and needs
- Exceptional organizational and time management manage multiple clients simultaneously and a high bar for excellence
- Working knowledge of MS-Excel
- High degree of integrity that being said ability to maintain confidentiality and professionalism in all client interactions

Benefits:

- Competitive salary
- Oppurtunity to grow and develop your career
- Fun and collaborative work environment

We value diversity and are committed to creating an
an inclusive environment for all employees

Pay: ₹400,000.00 - ₹450,000.00 per year

Schedule:

- Day shift

**Experience**:

- total work: 1 year (required)

Work Location: In person

Application Deadline: 05/02/2025
Expected Start Date: 02/02/2025



  • Gurugram, Haryana, India Wellversed Full time

    We are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Professional. **Responsibilities** - Resolve customer queries, complaints or requests on daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer feedback...


  • Gurugram, Haryana, India Wellversed Full time

    We are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Professional. **Responsibilities** - Resolve customer queries, complaints, or requests on a daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer...


  • Gurugram, Haryana, India Wellversed Full time

    We are seeking a dynamic and customer-focused individual to join our team as a Customer Experience Professional. **Responsibilities** - Resolve customer queries, complaints or requests on daily basis - Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner. - Gather valuable customer feedback...


  • Gurugram, Haryana, India Perfora Care Full time

    Perfora is a unique and innovative brand that is disrupting the oral care category. Within 3 years, Perfora has carved out a strong brand name in the oral care space and is the largest digital-first oral care brand. Our vision is to improve oral hygiene for millions of Indian consumers. **Key Responsibilities**: - Utilize your experience in customer-facing...


  • Gurugram, Haryana, India Core Asana Full time

    **Location**: Gurugram (Onsite) **Type**: Full-Time **Experience**: 2-4 Years **About KSHM** KSHM is a Gurugram-based consumer lifestyle brand redefining fashion by merging movement, innovation, and style. Our mission is to empower individuals to lead active, confident lives through purposefully designed apparel. In just 4 years, we've served 5L+...


  • Gurugram, Haryana, India The Knot Worldwide Full time

    **ABOUT THE ROLE AND TEAM** The Knot Worldwide is looking to add Customer Experience Reps to our growing department. You will partner with our team members that focus on Couple Support, Registry and/or Stationery both in local TKWW offices as well as remote locations, to help our customers have the best experience using our products across all of our Brand...


  • Gurugram, Haryana, India Placement Services Full time

    **1. Experience: 0-3 Years** **4. Work From Office, Location: Gurgaon** What you need to bring to the ‘table’ b Zealous Customer cocus - Experience in a fast-paced customer service and hospitality role. You thrive on creating positive experiences with empathy b Articulate Communication - Strong communication skills with proficiency in typing and...


  • Gurugram, Haryana, India InterGlobe Aviation (IndiGo) Full time

    **Job Posting Start Date**:28 Jan 2025 **Location**: Gurgaon, HR, IN **Company**:InterGlobe Aviation Ltd - Job Description - Key Responsibilities: Conduct extensive outbound calls to ensure issue resolution and customer satisfaction. Collaborate with departments like Airport Operations, Call Centre, and Finance to resolve customer concerns...


  • Gurugram, Haryana, India Aegis Customer Support Services Private Limited Full time

    **Hiring for Outbound process** Minimum qualification - Graduation Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 2.8lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick time - Provident...


  • Gurugram, Haryana, India Junglee Games Full time

    **About Junglee Games** With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 900 talented individuals who...