Customer Experience Executive

**Roles & Responsibilities** - Create standard SLAs for responding to customer queries. - Create processes to handle common customer queries efficiently. - Respond to calls, whatsapp and social media queries from customers. - Call customers with failed orders / pending payment / return requests / delivery issues. - Should have the knowledge of using MS...

Role - Customer Care Executive Location-Faridabad Qualification-Any Graduate Language Proficiency-English and Hindi Salary-15k-20k Schedule: - Day shift **Language**: - Hindi (required) - English (required) Work Location: In person

Company DescriptionSunshine Teahouse Private Limi is a consumer services company based out of 17A Singar Nagar, Lucknow, Uttar Pradesh, India. We are dedicated to delivering excellent service and quality experiences to our customers.Role DescriptionThis is a full-time, on-site role located in Faridabad for a Customer Experience Manager. The Customer...

Job Position: - Customer Support Executive Location**:Faridabad** Job Role: **Roles and Responsibilities**: Communication is key in this profile. It is absolutely important for the executive to have fluent English communication skills. Along with that behavioral traits like good interpersonal skills, ability to handle stress, good listening skills, prompt...

**Job Title**: Customer Relationship Executive (CRE) **Location**: Faridabad **Department**: Sales / Business Development **Reports to**: Business Development Manager / Sales Head **Job Summary**: **Key Responsibilities**: - **Client Relationship Management**: - Serve as the primary point of contact for key accounts, ensuring clients receive high-quality...

**Roles and Responsibilities** - A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof. - Maintaining records of transactions and interactions. - Appropriate and timely follow-ups wherever required. - Escalate unresolved queries to respective departments for accurate...

**Key Responsibilities**: - Manage the post-purchase journey including order tracking, issue resolution, and returns. - Address customer complaints with professionalism, empathy, and swift resolution. - Collaborate with logistics and product teams to troubleshoot issues. - Identify and escalate common customer pain points to improve overall experience. -...

**Location**: Gurugram (Onsite) **Type**: Full-Time **Experience**: 2-4 Years **About KSHM** KSHM is a Gurugram-based consumer lifestyle brand redefining fashion by merging movement, innovation, and style. Our mission is to empower individuals to lead active, confident lives through purposefully designed apparel. In just 4 years, we've served 5L+...

Job Title: PPC ExecutiveCompany: FlourTech Engineers Pvt LtdLocation: FaridabadSalary: ₹30,000 – ₹35,000/monthWe're HiringJoin us as a PPC Executive and be a part of our dynamic marketing team. 3 to 4 years of experience is mandatory (digital marketing / PPC campaigns) Strong knowledge of Google Ads, Facebook Ads, and other paid media platforms...

**Hiring for Outbound process** Minimum qualification - Graduation Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 2.8lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick time - Provident...