Customer Support Coordinator
3 days ago
Our client is a manufacturer of Food Ingredients and has an office in Thane, Mumbai. We need some suitable profiles for a Customer Support Coordinator role.
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
- Cold calling to develop new potential clients.
- Ensuring recovery from credit based relationship with clients.
**Salary**: ₹25,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
**Experience**:
- Customer support: 3 years (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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