Customer Support
12 hours ago
Company Overview Technotask Business Solutions Pvt Ltd (TTBS) is a premier leader in the Outsourcing and Offshoring Consulting industry, specializing in BPO-BPM, Contact Centre Services, and Project Management. Founded by industry expert Manoj Kumar Biswas, TTBS excels in customer support, ITEs, and business analytics. With headquarters in Bhopal, TTBS serves major sectors like ECom, Fintech, and Apparel Fashion across India and globally. The company is committed to delivering high-quality, efficient solutions supported by a strong workforce and infrastructure. Job Overview We are seeking a dedicated and enthusiastic Customer Support professional for a full-time position located in Thane, Navi Mumbai, Mumbai, Malad, and Panvel. This entry-level position is ideal for freshers with a minimum of 0 years of work experience. The successful candidate will be responsible for delivering exceptional customer service and will work in a dynamic environment that requires excellent problem-solving skills and proficiency in CRM software. Qualifications and Skills Strong customer service skills with the ability to respond to customer inquiries efficiently via voice, chat, and email channels. Excellent verbal and written communication skills, ensuring clear and effective communication with customers and team members. Proficient in problem-solving, with the ability to identify issues and implement effective solutions to enhance customer satisfaction. Experience with CRM software to manage customer data and inquiries, ensuring timely and accurate resolutions. Ability to handle conflict resolution to effectively manage challenging situations and prioritize customer needs and expectations. Knowledge of call center operations to support a fast-paced customer service environment and meet performance metrics. Must be adaptable and able to work efficiently in a dynamic startup ecosystem tailored to the ECom and Fintech sectors. Strong organizational skills with the ability to multitask and manage time effectively in a rapidly changing environment. Roles and Responsibilities Manage and respond to customer inquiries via multiple channels such as voice, chat, and email, ensuring a seamless customer experience. Utilize CRM software to track customer interactions and provide accurate and timely solutions to customer issues. Work closely with team members to ensure excellent customer support is consistently delivered across all communications platforms. Develop strategies for conflict resolution to resolve disputes or issues efficiently and maintain customer satisfaction. Collaborate with cross-functional teams to assist in optimizing customer service processes and workflows. Contribute to achieving team targets and personal performance metrics within the call center environment. Participate in training sessions to enhance customer support skills and stay updated on product knowledge and company policies. Provide feedback to management on customer trends and potential product improvements or innovations.
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Customer Support
4 hours ago
Thane, India Allwyn Education Group Full time**WORK FROM OFFICE AGE LIMIT : 19 TO 30** **CUSTOMER SUPPORT** YBCS ( YES BANK CUSTOMER SERVICE inbound +upselling Graduation Compulsory Freshers/ Experience are good to goo... Rotational weekoff. Day Rotational timings. Inhand 18k to 22k + Incentives Location - thane **WORK FROM OFFICE AGE LIMIT : 19 TO 30** **CUSTOMER SUPPORT** **Job Types**:...
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Customer Support
2 weeks ago
Thane, India Nextgen Infratech Solutions LLP Full time**Customer Support (Urgent Requirment )** - Work from office Process - Customer support - Qualification -Graduate or 12th Communication - Fluent In English Experience -Fresher/Experienced - Responsible for resolving customer Salary - 16000 to 22000 in hand Shift timing - 9am - 6pm 11am - 8pm Location - Ghansoli (MBP) , Nextgen company, milenium...
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Customer Support
2 weeks ago
Thane, India Tiara consultancy services Full time**URGENTLY HIRING FOR CUSTOMER SUPPORT** Designation : ( C.S ) Salary : 15k to 20k Working : 5 days ( Monday to Friday ) Off : sat & sun fix Interview timing : 4.30pm to 6pm Location: Navi Mumbai Thanks & Regards Andrew Peterson +91 99675 81807 **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: -...
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Customer Support Specialist
3 weeks ago
Thane, India Fwd Creatives Full timeCompany Description Fwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production. We offer a comprehensive suite of services designed to help businesses establish and enhance their digital presence. Our team is dedicated to providing innovative solutions that meet the unique...
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Customer Support Specialist
3 weeks ago
Thane, India Fwd Creatives Full timeCompany Description Fwd Creatives is a digital agency specializing in web design, development, software, mobile applications, branding, marketing, and production. We offer a comprehensive suite of services designed to help businesses establish and enhance their digital presence. Our team is dedicated to providing innovative solutions that meet the unique...
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Customer Support Executive
2 weeks ago
Thane, India Toptime Consumer Private Ltd Full time**Mandatory Language - Telegu** **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. -...
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Customer Support Executive
2 weeks ago
Thane, India Qura Consulting Services Full timeJob Description Description We are seeking a Customer Support Executive to join our dynamic team. This role is ideal for freshers or entry-level candidates who are passionate about providing excellent customer service and eager to learn and grow in a supportive environment. Responsibilities - Provide exceptional customer service to clients via phone, email,...
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Customer Support Specialist
12 hours ago
Thane, India Vision Mechatronics Private Limited® Full timeCompany Overview Vision Mechatronics Private Limited is a pioneering technology company operating since 2009, specializing in robotics, renewable energy, and energy storage. Based in Thane, Maharashtra, we are committed to leveraging the Make in India initiative to manufacture the world's smartest lithium batteries and renewable energy solutions. Our...
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Customer Support Associate
2 weeks ago
Thane, India ZDHC Foundation Full time**About ZDHC** The ZDHC Foundation oversees the implementation of the Roadmap to Zero Programme and is a global industry collaboration within the sports, fashion, luxury and outdoor industry. The ZDHC vision is widespread implementation of sustainable chemistry, driving innovations and best practices in the têxtile, apparel, leather and footwear industries...
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Customer Support Executive
2 days ago
Thane, India HR Talent Connect Full time**Immediate Hiring - Customer Support Executive** An EdTech company in Thane (Wagle Estate) is looking for a full-time Customer Support Executive. **Role Overview**: Handle inbound/outbound calls for student & parent support Address queries, follow-ups, and reminders Maintain call logs and student records Assist with basic office/admin...
