IT Helpdesk Network Support L2

2 weeks ago

Mumbai, India Rigel Networks Full time

Title: Technical Support L2- Partner Engagement (Helpdesk Technician) -Contract

Location: Mumbai

Good To Have Skills

network monitoring SonicWall, backup, VPN, Windows Server, Cisco, firewalls, Antivirus, layer2/3 switches

Must Have Skills

Desktop Support, Networking, Web browser troubleshooting, Office 365, Windows 10

Experience Level

2 - 5 Years

External Description

Below are pointers for external recruiters:
Continuous night shifts

Excellent Comm skills.

Troubleshooting of O365.

Rounds of interview:
Recruiter screening

Technical round 1

Manager Round

HR Discussion

**Job Description**:
1. Troubleshoot Microsoft Office Products (O365)

2. Windows 10 desktop issues

3. Windows updates and driver issues

4. Basic concepts of networking

a. Ping

b. DNS

5. Web Browser Troubleshooting

6. RingCentral Phone Systems

7. Excellent Communication Skills

8. Excellent Customer Service

9. Outlook Troubleshooting.

External Skills And Expertise

**Job Description**:
1. Troubleshoot Microsoft Office Products (O365)

2. Windows 10 desktop issues

3. Windows updates and driver issues

4. Basic concepts of networking

a. Ping

b. DNS

5. Web Browser Troubleshooting

6. RingCentral Phone Systems

7. Excellent Customer Service

8. Excellent Communication Skills

9. Outlook Troubleshooting.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹50,000.00 - ₹70,000.00 per month

**Benefits**:

- Internet reimbursement
- Paid time off
- Provident Fund
- Work from home

Schedule:

- Night shift
- UK shift
- US shift

Ability to commute/relocate:

- Mumbai, Mumbai Suburban - 400072, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Network support: 2 years (preferred)
- Office 365: 4 years (preferred)
- Active Directory: 4 years (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

  • Helpdesk L2 Support

    6 days ago

    Navi Mumbai, Maharashtra, India Amsys It Services Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Key Responsibilities:Technical Support & Troubleshooting:Provide L2 support for Windows & Mac platforms across multiple clients and client-site locations.Troubleshoot and resolve complex issues related to O365, Windows, Mac OS, networking, hardware, and software configurations.Utilize remote support tools to connect to end-user devices and efficiently...

  • IT Helpdesk Network Support L2

    2 weeks ago

    Mumbai, India Rigel Networks Full time

    Title: Technical Support L2- Partner Engagement (Helpdesk Technician) -Contract Location: Mumbai Good To Have Skills network monitoring SonicWall, backup, VPN, Windows Server, Cisco, firewalls, Antivirus, layer2/3 switches Must Have Skills Desktop Support, Networking, Web browser troubleshooting, Office 365, Windows 10 Experience Level 2 - 5...

  • Network Engineer L2 Support

    3 days ago

    Navi Mumbai, India Sharp Brains Full time

    Position: Network Engineer - L2 Support Job Type: Full - Time (On-Site) Contract Duration: 01 - Year Compensation: ₹ 60,000 to ₹ 70,000 INR Monthly Location: Navi Mumbai, Maharashtra, India Position Overview: We are looking for a Network Engineer (Level 2) must proficient in English to provide end-user IT support for our client in Navi Mumbai. The...

  • Network Engineer L2 Support

    1 day ago

    Navi Mumbai, India Sharp Brains Full time

    Position: Network Engineer - L2 Support Job Type: Full - Time (On-Site) Contract Duration: 01 - Year Compensation: ₹ 60,000 to ₹ 70,000 INR Monthly Location: Navi Mumbai, Maharashtra, India Position Overview: We are looking for a Network Engineer (Level 2) must proficient in English to provide end-user IT support for our client in Navi Mumbai. The...

  • Network Engineer L2 Support

    1 day ago

    Navi Mumbai, India Sharp Brains Full time

    Position: Network Engineer - L2 Support Job Type: Full - Time (On-Site) Contract Duration: 01 - Year Compensation: ₹ 60,000 to ₹ 70,000 INR Monthly Location: Navi Mumbai, Maharashtra, India Position Overview: We are looking for a Network Engineer (Level 2) must proficient in English to provide end-user IT support for our client in Navi Mumbai. The...

  • Network Engineer L2 Support

    3 days ago

    Navi Mumbai, Maharashtra, India Sharp Brains Full time ₹ 7,20,000 - ₹ 8,40,000 per year

    Position: Network Engineer - L2 SupportJob Type: Full - Time (On-Site)Contract Duration: 01 - YearCompensation: ₹ 60,000 to ₹ 70,000 INR MonthlyLocation: Navi Mumbai, Maharashtra, IndiaPosition Overview:We are looking for aNetwork Engineer (Level 2)must proficient inEnglishto provide end-user IT support for our client in Navi Mumbai. The candidate will...

  • Helpdesk - L2 Agent

    2 days ago

    Mumbai, India Trigyn Full time

    Job Description Trigyn has immediate requirement for Helpdesk - L2 Agent Excellent communication skills ? Ability to prioritize and multitask efficiently ? Collaborative team spirit ? Analytical and process-oriented approach ? Ability to learn quickly Minimum Years of Experience: 3- 5 Years Educational Qualification: Any Graduate

  • Helpdesk Support

    1 week ago

    Mumbai, Maharashtra, India Quess IT Staffing Full time

    **About Us** “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest...

  • Network Engineer L2 Support

    3 days ago

    Navi Mumbai, India Sharp Brains Full time

    Position: Network Engineer - L2 SupportJob Type: Full - Time (On-Site)Contract Duration: 01 - YearCompensation: ₹ 60,000 to ₹ 70,000 INR MonthlyLocation: Navi Mumbai, Maharashtra, IndiaPosition Overview:We are looking for a Network Engineer (Level 2) must proficient in English to provide end-user IT support for our client in Navi Mumbai. The...

  • Network Engineer L2 Support

    4 days ago

    Navi Mumbai, India Sharp Brains Full time

    Position: Network Engineer - L2 SupportJob Type: Full - Time (On-Site)Contract Duration: 01 - YearCompensation: ₹ 60,000 to ₹ 70,000 INR MonthlyLocation: Navi Mumbai, Maharashtra, IndiaPosition Overview:We are looking for a Network Engineer (Level 2) must proficient in English to provide end-user IT support for our client in Navi Mumbai. The...