Helpdesk - L2 Agent

Job Description Trigyn has immediate requirement for Helpdesk - L1 Agent. Skillset: Excellent communication skills ? Ability to prioritize and multitask efficiently ? Collaborative team spirit ? Analytical and process-oriented approach ? Ability to review the tickets and identify information gaps ? Ability to learn quickly Minimum Years of Experience: 2 -...

Key Responsibilities:Technical Support & Troubleshooting:Provide L2 support for Windows & Mac platforms across multiple clients and client-site locations.Troubleshoot and resolve complex issues related to O365, Windows, Mac OS, networking, hardware, and software configurations.Utilize remote support tools to connect to end-user devices and efficiently...

Title: Technical Support L2- Partner Engagement (Helpdesk Technician) -Contract Location: Mumbai Good To Have Skills network monitoring SonicWall, backup, VPN, Windows Server, Cisco, firewalls, Antivirus, layer2/3 switches Must Have Skills Desktop Support, Networking, Web browser troubleshooting, Office 365, Windows 10 Experience Level 2 - 5...

Title: Technical Support L2- Partner Engagement (Helpdesk Technician) -Contract Location: Mumbai Good To Have Skills network monitoring SonicWall, backup, VPN, Windows Server, Cisco, firewalls, Antivirus, layer2/3 switches Must Have Skills Desktop Support, Networking, Web browser troubleshooting, Office 365, Windows 10 Experience Level 2 - 5...

Position: Network Engineer - L2 Support Job Type: Full - Time (On-Site) Contract Duration: 01 - Year Compensation: ₹ 60,000 to ₹ 70,000 INR Monthly Location: Navi Mumbai, Maharashtra, India Position Overview: We are looking for a Network Engineer (Level 2) must proficient in English to provide end-user IT support for our client in Navi Mumbai. The...

Position: Network Engineer - L2 Support Job Type: Full - Time (On-Site) Contract Duration: 01 - Year Compensation: ₹ 60,000 to ₹ 70,000 INR Monthly Location: Navi Mumbai, Maharashtra, India Position Overview: We are looking for a Network Engineer (Level 2) must proficient in English to provide end-user IT support for our client in Navi Mumbai. The...

Position: Network Engineer - L2 Support Job Type: Full - Time (On-Site) Contract Duration: 01 - Year Compensation: ₹ 60,000 to ₹ 70,000 INR Monthly Location: Navi Mumbai, Maharashtra, India Position Overview: We are looking for a Network Engineer (Level 2) must proficient in English to provide end-user IT support for our client in Navi Mumbai. The...

Key Responsibilities Coordination & Administration l Monitor and assign tickets to vendor engineers and Dixit engineers to maintain SLA compliance. l Manage and coordinate DC & Store RE Engineers. l Maintain and share daily attendance with the Customer and Project Manager. l Follow up on open tickets and ensure closure within SLA in ServiceNow. l Arrange...

Key ResponsibilitiesCoordination & Administrationl Monitor and assign tickets to vendor engineers and Dixit engineers to maintain SLA compliance.l Manage and coordinate DC & Store RE Engineers.l Maintain and share daily attendance with the Customer and Project Manager.l Follow up on open tickets and ensure closure within SLA in ServiceNow.l Arrange and...

Position: Network Engineer - L2 SupportJob Type: Full - Time (On-Site)Contract Duration: 01 - YearCompensation: ₹ 60,000 to ₹ 70,000 INR MonthlyLocation: Navi Mumbai, Maharashtra, IndiaPosition Overview:We are looking for aNetwork Engineer (Level 2)must proficient inEnglishto provide end-user IT support for our client in Navi Mumbai. The candidate will...