Helpdesk - L1 Agent

Job Description Trigyn has immediate requirement for Helpdesk - L2 Agent Excellent communication skills ? Ability to prioritize and multitask efficiently ? Collaborative team spirit ? Analytical and process-oriented approach ? Ability to learn quickly Minimum Years of Experience: 3- 5 Years Educational Qualification: Any Graduate

JD: Primary skills: Require experience in Desktop support L1,remote support, outlook, corporate domain, 100+ users handling. **Salary**: ₹10,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Day range: - Weekend availability Shift: - Day shift **Education**: - Higher Secondary(12th Pass)...

Job Description JOB Description For Windows System Admin L1 Customer Name Axis Bank WVL LOCATION Mumbai / Bangalore DOMAIN Windows Level (L1/L2/L3) L1 Required Relevant Domain Experience 2 3 years Job Type (Onsite/Remote) Onsite Shift details (General/ 24X7) 24x7 Qualification B.E./Diploma/BSC-IT Certifications Any Certification on Windows / VMware...

Key Responsibilities Coordination & Administration l Monitor and assign tickets to vendor engineers and Dixit engineers to maintain SLA compliance. l Manage and coordinate DC & Store RE Engineers. l Maintain and share daily attendance with the Customer and Project Manager. l Follow up on open tickets and ensure closure within SLA in ServiceNow. l Arrange...

Key ResponsibilitiesCoordination & Administrationl Monitor and assign tickets to vendor engineers and Dixit engineers to maintain SLA compliance.l Manage and coordinate DC & Store RE Engineers.l Maintain and share daily attendance with the Customer and Project Manager.l Follow up on open tickets and ensure closure within SLA in ServiceNow.l Arrange and...

We are looking for an enthusiastic L1 Support Engineer to join our IT support team in Goregaon, Mumbai. You will be the first point of contact for users/customers, responsible for handling incidents, troubleshooting, and escalating issues where required.Key ResponsibilitiesBe the first line of support for end-users via phone, email, or ticketing system.Log,...

Job Description: Essential Job Functions: Should be skilled in following:  Knowledge of Finacle Menu Options (CBS 7.0.25/ UBS version 10.2.18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank Knowledge of Core Banking Solutions, banking support Troubleshooting of issues observed/reported on day to day basis...

Job Description: Essential Job Functions: Should be skilled in following:  Knowledge of Finacle Menu Options (CBS 7.0.25/ UBS version 10.2.18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank Knowledge of Core Banking Solutions, banking support Troubleshooting of issues observed/reported on day to day basis Working...

**Essential Job Functions**: Should be skilled in following: - Knowledge of Finacle Menu Options (CBS 7.0.25/ UBS version 10.2.18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank - Knowledge of Core Banking Solutions, banking support - Troubleshooting of issues observed/reported on day to day basis Working knowledge on Service...

Title: Multilingual IT Service Desk Engineer (L0/L1 Support)Location: RemoteKey ResponsibilitiesCustomer Call Handling: Answer all incoming customer calls, ensuring a zero-miss policy and delivering a high-quality support experience.Initial Troubleshooting: Provide first and second-level troubleshooting for multiple platforms, including Windows, Mac, Linux,...