Finacle Helpdesk Support L1

3 days ago

Mumbai Maharashtra, India DXC Technology Full time

**Essential Job Functions**:
Should be skilled in following:

- Knowledge of Finacle Menu Options (CBS 7.0.25/ UBS version 10.2.18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank
- Knowledge of Core Banking Solutions, banking support
- Troubleshooting of issues observed/reported on day to day basis Working knowledge on Service Ticketing/ Management Solutions
- Minimum One year experience of working in Similar Projects as Application L1 at Scheduled Commercial Banks in India

**Basic Qualifications**:

- Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA
- Strong problem-solving and analytical skills
- Effective communication and teamwork abilities
- Eagerness to learn and adapt to challenging technical tasks

**Other Qualifications**:

- Advanced degree in a related field is a plus
- Relevant certifications or training a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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