Finacle Helpdesk Support L1

4 weeks ago

Mumbai, India DXC Technology Full time

Job Description:

Essential Job Functions:

Should be skilled in following: 

Knowledge of Finacle Menu Options (CBS 7.0.25/ UBS version 10.2.18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank Knowledge of Core Banking Solutions, banking support Troubleshooting of issues observed/reported on day to day basis Working knowledge on Service Ticketing/ Management Solutions Minimum One year experience of working in Similar Projects as Application L1 at Scheduled Commercial Banks in India


Basic Qualifications:

Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA Strong problem-solving and analytical skills Effective communication and teamwork abilities Eagerness to learn and adapt to challenging technical tasks

Other Qualifications:

Advanced degree in a related field is a plus Relevant certifications or training a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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