Bpo/kpo Associate

15 hours ago

Nashik Maharashtra, India Paradigm Consultancies Full time

**WE ARE HIRING**

**Job designation:

- BPO/KPO Associate**

**Job location:

- Nashik, Maharashtra**

**Salary:

- 20,000-30,000 Per month**

**Experience:

- **

**Total experience:

- **
- 5 years of relevant experience in BPO/KPO operations, data analysis, or related fields.

**Minimum experience:

- **
- 2-3 years of relevant experience in BPO/KPO operations, data analysis, or related fields.

**Education:

- **
- Bachelor's degree in a relevant field such as Business, Finance, Marketing, or a related discipline.

**Skillset:

- **
- **Good communication skills**:

- **Proficiency with MS Office**

**IMMEDIATE JOINERS REQUIRED**

**Introduction**:
As a BPO/KPO Associate, you will be an integral part of our dynamic team, contributing to the success of our business process outsourcing (BPO) or knowledge process outsourcing (KPO) operations. You will play a crucial role in delivering high-quality services to our clients, ensuring efficiency, accuracy, and client satisfaction.

**Responsibilities**:

- **Client Interaction**: Communicate effectively with clients to understand their requirements, address queries, and provide timely updates on project progress.
- **Data Management**: Handle data entry, processing, and analysis tasks with precision, ensuring data accuracy and completeness.
- **Research and Analysis**: Conduct research on industry trends, market analysis, and other relevant topics to support decision-making processes.
- **Documentation**: Prepare and maintain documentation related to processes, workflows, and client-specific requirements.
- **Quality Assurance**: Implement and adhere to quality control measures to ensure the delivery of error-free and high-quality outputs.
- **Process Improvement**: Proactively identify opportunities for process optimization and contribute to continuous improvement initiatives.
- **Collaboration**: Work collaboratively with team members to achieve collective goals, share insights, and contribute to a positive work environment.

**Requirements**:

- **Communication Skills**: Excellent verbal and written communication skills in English. Proficiency in other languages may be an added advantage.
- **Analytical Skills**: Strong analytical and problem-solving skills, with the ability to interpret data and draw meaningful conclusions.
- **Adaptability**: Ability to adapt to changing priorities, work under pressure, and meet tight deadlines.

**FULL TIME**

**Languages:

- English, Hindi and Marathi**

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

**Speak with the employer**

+91 07028222039

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