Bpo/kpo Executive

13 hours ago

Mumbai Maharashtra, India Paradigm Consultancies Full time

WE ARE HIRING

Job designation:

- BPO/KPO Executive

Job location:

- Goregaon, Mumbai

**Salary**:

- 20,000- 30,000 per month

**Experience**:

- Total experience:

- 6 years experience in BPO/KPO or a similar role.
- Minimum experience:

- 1-2 years experience in BPO or KPO operations.

Education:

- Bachelor's degree in Business Administration, Finance, or a related field.

Skillset:

- Good communication skills
- Proficiency with MS Office
- Knowledge of BPO/KPO processes and industry trends.

**IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

**Profile introduction**:
**Responsibilities**:

- Manage and execute day-to-day BPO/KPO operations effectively.
- Communicate with clients and stakeholders to understand their requirements and provide timely solutions.
- Perform data entry, data analysis, and research tasks as part of KPO activities.
- Ensure adherence to quality standards and compliance with established processes.
- Handle customer inquiries, resolve issues, and maintain high levels of customer satisfaction.
- Collaborate with team members to achieve collective goals and objectives.
- Utilize technology and software tools to enhance operational efficiency.
- Stay updated on industry trends, regulations, and best practices.

**Requirements**:

- Strong communication skills, both verbal and written.
- Ability to work independently and as part of a team.
- Attention to detail and accuracy in task execution.
- Knowledge of BPO/KPO processes and industry trends.
- Problem-solving skills and a proactive approach to challenges.
- Time management and organizational abilities.

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 7028272239

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