IT Help Desk

3 days ago

Lower Parel Mumbai Maharashtra, India Regan Network Hr Solutions Full time

Duties & Responsibilities:
- Provide technical assistance with computer hardware and software
- Resolve issues for staff via phone, in person, or electronically
- Log bugs and enhancement requests
- Perform hardware and software installations, configurations and updates as needed
- Resolve technical issues in a timely manner using available resources within the company
- Diagnosing outlook related issues.
- Resolving network issues.
- Identifying hardware and software solutions.
- Installing and configuring hardware and software.
- Speaking to Employees to quickly get to the root of their problem.
- Talking employees through a series of actions to resolve a problem.
- Following up with employees to ensure the problem is resolved.
- Replacing or repairing the necessary parts.
- Managing multiple cases at one time.
- Keeping Inventory of IT Assets.

Requirement:
- Good Communication Skills
- Strong troubleshooting and critical thinking skills
- Graduate or Equivalent degree
- knowledge of Windows Linux & Mac OS, Microsoft Office 365, Operational skills on Video

Communication equipments, Cisco WebEx
- Basic Citrix Knowledge desirable
- Knowledge of Networking
- Knowledge of Teams, Zoom

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Experience**:

- IT Help Desk & Executive: 3 years (preferred)

Ability to Commute:

- Lower Parel, Mumbai, Maharashtra (required)

Ability to Relocate:

- Lower Parel, Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 7049199812

  • IT Help Desk

    2 days ago

    Mumbai, India Cms IT Services Pvt Ltd Full time

    **IT Help Desk. ( Experience - 1-3 yrs - L1)** - Managing one or more customer service or service desk functions. - Acting as a point of contact to support service users and customers reporting issues, requesting information, access, or other services. - Identify and diagnose issues and problems. - Categorize and record reported queries and provide...

  • Help Desk Support

    3 days ago

    Mumbai, Maharashtra, India CARE INFOTECH Full time

    Help Desk Support Required Help Desk Specialist responsibilities include: - Providing first level contact and convey resolutions to customer issues - Properly escalating unresolved queries to the next level of support - Tracking, routing and redirecting problems to correct resources **Responsibilities**: - Provide first level contact and convey...

  • IT Help Desk Technician

    3 days ago

    Mumbai, India Zoof Software Solutions Full time

    We are looking for a competent **Help desk technician** to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

  • IT Help Desk Technician

    1 day ago

    Mumbai, India Isapi Infotech Full time

    We are looking for a competent **Help desk technician** to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

  • Help Desk Support

    3 days ago

    Mumbai, Maharashtra, India CARE INFOTECH Full time

    Responsibilities - Provide first level contact and convey resolutions to customer issues - Properly escalate unresolved queries to the next level of support - Track, route and redirect problems to correct resources - Update customer data and produce activity reports - Walk customers through problem solving process - Follow up with customers, provide feedback...

  • IT Help Desk/service Desk-mumbai-females

    2 days ago

    Mumbai, Maharashtra, India Konverge Technologies Private Limited Full time

    **Company Profile**: Konverge Technologies Pvt Limited is a leading player in networking, computing, messaging & collaboration. Konverge is uniquely positioned to deliver end-to-end IT Infrastructure solutions and services. **Location**: - Airoli and Goregoan. Please find the below JD: - Should have fair knowledge of IT Help desk/service desk role. Good...

  • IT Help Desk Executive

    3 days ago

    Navi Mumbai, India Opportunity One Step Solution Pvt. Ltd. Full time

    We are looking for a competent **Help desk technician**to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

  • Help Desk Technician

    1 day ago

    Mumbai, Maharashtra, India beBeeHelpDesk Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Summary:We are seeking a highly skilled and experienced Help Desk Technician to join our team. In this role, you will be responsible for providing first-line support to users with technical issues, troubleshooting hardware, software, network, and system problems.Key Responsibilities:Troubleshoot and resolve technical issues reported by users, including...

  • Help Desk Technician

    3 weeks ago

    Mumbai City, Delhi NCR, Pune, India Robotics Technologies Full time

    Job DescriptionDescriptionWe are seeking an experienced Help Desk Technician to join our team in India. The ideal candidate will have a solid background in IT support, providing excellent customer service and technical assistance to our users.Responsibilities- Provide first-level contact and convey resolutions to customer issues.- Properly escalate...

  • Help Desk Specialist

    2 days ago

    Mumbai, Maharashtra, India beBeeFacilities Full time

    Job Description  We are seeking a highly skilled and experienced Help Desk Professional to join our team. The ideal candidate will have a strong background in facilities management, excellent communication skills, and the ability to work effectively in a fast-paced environment.  As a key member of our team, you will be responsible for receiving and...