IT Help Desk

About Us:Help Desk Support Now is at the forefront of leveraging AI to transform business operations. We are looking for a talented and motivated AI Engineer to join our team and revolutionize our IT help desk and support functions. Your work will directly impact our employee experience by creating intelligent, automated solutions that streamline support,...

Help Desk Support Required Help Desk Specialist responsibilities include: - Providing first level contact and convey resolutions to customer issues - Properly escalating unresolved queries to the next level of support - Tracking, routing and redirecting problems to correct resources **Responsibilities**: - Provide first level contact and convey...

**Help desk** **Experience**: 2-3 years in customer service, incl. calling. **Must be fluent in Marathi and Advance Excel.** **Responsibilities**: Handle 80-90 calls/day, troubleshoot issues, maintain records, collaborate with teams. **Requirements**: - Ability to work in a fast-paced environment. - **Strong communication specifically Marathi.**: -...

We are looking for a competent **Help desk technician** to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

We are looking for a competent **Help desk technician** to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

**Urgent HIRING !!!** **Job Title**: Front Desk Executive (Fresher) **Location**: Lower Parel **Reports to**: Office Manager/HR Manager **Employment Type**: Full-time **Key Responsibilities**: - Greet and welcome visitors and clients. - Answer phone calls and direct them to the right person. - Help manage office mail and deliveries. - Keep the front desk...

Responsibilities - Provide first level contact and convey resolutions to customer issues - Properly escalate unresolved queries to the next level of support - Track, route and redirect problems to correct resources - Update customer data and produce activity reports - Walk customers through problem solving process - Follow up with customers, provide feedback...

Job SummaryWe are seeking a dedicated and knowledgeable Service Desk Support professional to join our team. The ideal candidate will provide exceptional technical support to our users, ensuring efficient resolution of issues related to hardware, software, and network connectivity. This role requires strong communication skills and a customer-focused approach...

**Brennan. Where true performance thrives.** At Brennan, we believe that _how_ technology is delivered is every bit as important as _what_ the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. It’s a claim backed by our **True Performance System**...

**Key Responsibilities**: - Document and track issues using systems - Escalate complex issues to appropriate teams as necessary. - Assist with user account management and access issues. - Collaborate with team members to improve service process **Qualifications**: - Bachelor’s degree - Previous experience in a help desk or customer support role. -...