O365 Administrator

1 week ago

Bengaluru, India Celeros Flow Technology Full time

1.0 Job Summary

2.0 Principle

**Responsibilities**:

- Responsible for On-prem Active Directory Domain Services, Microsoft Azure Active Directory, Licensing and other identity management components
- Office 365 Exchange Online administration (Domains, Policies, Transport Rules, Spam administration and Microsoft Defender etc.)
- Office 365 service health monitoring, message tracing, reporting and management of service requests
- Migration, troubleshooting, design and system delivery experience
- Manage and develop Microsoft Teams and other related services such as One Drive and SharePoint
- Responsible for the security and reliability of Microsoft Azure, Microsoft Office 365 systems and services and Exchange Online
- Tracking and escalation of incidents with Office 365 technical support
- Develop and maintain, consistent quality documentation to meet ongoing operations and business continuity requirements. Documentation will include system topologies, operating instructions, and disaster recovery procedures for new and changed infrastructure.
- Lead or assist with internal projects associated with the supported technologies within the organization, evaluating, recommending, and assisting in implementation of new tools/technology.
- Perform or assist in capacity/performance management, trend and error analysis to determine system changes required.
- Recommend process improvement and automation through PowerShell scripting.

3.0 Knowledge, Skills and Abilities
- Demonstrable ability in managing/securing Microsoft Office 365, Exchange Online, Teams and Microsoft Azure Active Directory
- Experience with Active Directory Domain Services and Exchange in a hybrid environment
- Validated expertise in creation/management of transport rules & management of mail flow
- Validated expertise in problem solving and troubleshooting mail related issues (server and client)
- Knowledge of Exchange / O365 installation, upgrade, migration, configuration, testing, maintenance and support within a production environment
- Experience with Enterprise MDM specifically Intune
- Federated Services (ADFS/WAP) and Directory Synchronization (AADC/DirSync), eDiscovery
- Proficient in PowerShell for system administration, automation and reporting
- Excellent communication and written skills necessary for documentation and contributing to global team
- Ability to provide technical direction and coordination to other teams while participating in the Change Control Process
- Up-to-date technical knowledge by attending educational workshops, reviewing publications and training

4.0 Mandatory Education and Experience
- Minimum 8+ years of experience in Exchange / Exchange Online / O365 tenant management
- Full time education in BE/B.Tech in CS/IT or BCA/MCA/M.Sc.IT from recognized university or institute in India
- Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
- Excellent communication skills and able to communicate and manage stakeholders

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