O365 administrator

Role – O365 administrator

• Monitoring usage patterns and usage rates to ensure that employees are using the system efficiently and effectively
• Maintaining security by monitoring the system for potential vulnerabilities, identifying risks, and taking action to mitigate them
• Troubleshooting technical issues such as email delivery failures or authentication problems
• Managing the deployment of new features or functionality after they have been tested in a staging environment
• Providing training to users on how to use Office 365 effectively
• Addressing user requests for assistance with issues pertaining to their accounts, including password resets and help with downloading emails
• Creating reports about the usage of Office 365 and identifying potential areas for improvement based on the data collected
• Providing support for mobile devices that use Office 365, including Android phones and iPhones
• Troubleshooting problems with hardware or software that is used in conjunction with Office 365, such as printers or mobile phones that use Exchange ActiveSync
• Provide professional and proactive administration for Microsoft 365 Teams and related applications available in the Azure platform.
• Develop and implement changes.
• Champion Microsoft 365 Teams-based solutions embracing new functionality and increasing user adoption
• Manage risks and adhere to processes, to ensure a reliable and controlled IT service delivery
• Liaise with internal customers to ensure that the business requirements of the application are fulfilled
• Collaborate with other teams to develop system integrations, data migration, and automated testing.
• Collaborate with Records Management & and other business stakeholders to maintain MS Teams governance, in line with the business requirements, and implement system functionality where required.
• Team Site to the development of processes and standards for M365 team delivery

Required Skills:

• Microsoft 365 certification, with demonstratable experience delivering Microsoft 365 teams' solutions in a fast-paced environment
• Significant experience in Microsoft Teams Administration, including the Microsoft Teams Admin Centre
• Knowledge of Voice Communications, team calls in M365 Teams, and General Telephony
• Familiarity with concepts for distribution lists, security groups, and M365 Groups
• Understand M365 Teams integration capabilities with M365, SharePoint Online, and Third-Party Apps
• Experience maintaining a thorough understanding of existing and emerging Microsoft 365 core technologies
• Experience in producing high-quality documentation and user guides for the wider business.
• Experience in undertaking business impact assessments for major M365 updates, as well as analyzing complex technical issues and proposing appropriate solutions.
• Experience of working with third-party providers e.g., Microsoft technical support, Consultancies, etc.
• Experience in implementing security features of Microsoft.
• Experience with Microsoft security tools like Defender, MCAS, Azure Information Protection, Microsoft DLP
• Know about the project implementation cycle and follow timelines.
• Experience with O365 email flow and enabling Office 365 email security features.
• Hands-on experience working on threat explorer, and threat hunting.
• Good at pulling out reports from all portals or PowerShell for audit purposes.
• Work and collaborate with other teams on projects and calls.
• M365 Security & Compliance Center
• SharePoint Online

• Strong technical skills to implement IAM Security services with hands-on experience on several of the items outlined below:

• Managing identity and access on-premises with Active Directory

• Managing identity and access in the Microsoft Cloud – Azure Active Directory

• Secure Hybrid environments (AD Connect and authentication)

• Azure AD Self-service password reset, Azure AD access reviews

• Azure AD App Registration

-Authentication Methods (sign-on security, multi-factor authentication (MFA), device sign-on methods, Azure Seamless SSO, ADFS, ADFS Proxy, PHS and PTA)

• Advanced knowledge of designing, supporting, and upgrading Active Directory environments (Authentication, Authorization, Group Policy Objects, LDAP, PKI, DNS, ADFS, MIM/PAM, LAPS, etc.)

Certification:

• MS-100 (Microsoft 365 Identity and Services)
• MS-200 (MS-200: Planning and Configuring a Messaging Platform)
• MS-300 (Deploying Microsoft 365 Teamwork)
• MS 500 (Microsoft 365 Security Administration)
• MD-101 (Managing Modern Desktops)
• AZ-140 (Configuring and Operating Microsoft Azure Virtual Desktop)

Qualifications

• Experience 3 to 6 Years
• Qualifications Bachelor's or master's degree in computer science or equivalent work experience

Job Type: Full-time

Pay: ₹344, ₹1,100,000.06 per year

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person