Lead System Admin

6 days ago

Bengaluru, Karnataka, India CIRCANA Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Office 365 Technical Lead

Location Bangalore

Education Graduate (BE, B. Tech., BCA, B.Sc.) in any computer-science related field

Industry ITO/Managed Services (ITSM)

Job Description

This position will involve providing day-to-day technical support to onsite and offsite teams on issues related to Microsoft Office 365.

The individual will be part of a team that is responsible for support, administration, monitoring, troubleshooting and participating in various projects to enhance service and productivity.

Roles, Skills, and Responsibilities

Technical Expertise:

  • Strong knowledge of Microsoft 365 (O365), Exchange, and Active Directory
  • Skilled in troubleshooting and configuring O365, Exchange, and AD environments
  • Strong knowledge of Exchange Server 2019 and Upgrade and patching.
  • Proficient in Azure AD Connect and resolving sync errors
  • Hands-on experience with Azure SSO, App Registration, and Conditional Access
  • Solid understanding of Microsoft Teams functionality and support
  • Basic understanding of Azure cloud and O365 integrations
  • Basic understanding of Azure Automation.
  • Expertise in resolving issues related to:
  • Mail delivery and flow
  • SSO sign-in failures
  • SSO certificate renewal
  • Azure application connectivity
  • API permission management
  • Strong working knowledge of Microsoft office and issues
  • Experience with on-premises Exchange mail relay and administration
  • Basic understanding of Microsoft Intune policies and device management
  • Familiarity with SharePoint and mobile technologies like BES/ActiveSync

Operational Excellence:

  • Proactively monitor metrics and drive continuous improvement
  • Handle Severity 1, 2, and 3 tickets within defined SLAs
  • Deliver effective technical solutions and root cause analysis
  • Ensure quality and process compliance in all tasks

Daily activities:

  • Respond proactively to escalation emails and critical support requests
  • Participate in troubleshooting sessions for major issues and outages
  • Actively work on assigned projects and provide regular status updates.
  • Follow the change management process, including preparing and securing Change Request (CR) approvals
  • Provide technical assistance and solutions for application-related requirements
  • Implement approved changes, perform testing, and monitor service performance
  • Collaborate effectively with cross-functional teams to resolve complex issues
  • Prepare and deliver presentations to business leaders and stakeholders
  • Maintain a strong commitment to delivering high-quality support and customer service

  • Lead System Admin

    2 weeks ago

    Bengaluru, Karnataka, India Hotelhub Full time ₹ 8,00,000 - ₹ 20,00,000 per year

    Job Responsibilities:Virtualization (VMware): Manage and maintain VMware virtualization platforms, including provisioning, migration, and performance monitoring.Windows Server & Active Directory: Administer Windows Server environments, including installation, patching, and troubleshooting.Domain Controller Management: Manage and secure domain controllers,...

  • System Admin

    7 days ago

    Bengaluru, Karnataka, India ALPHA GLOBAL LOGISTICS Full time ₹ 10,00,000 - ₹ 12,00,000 per year

    We are hiring for System Admin - Assistant ManagerLocation: BangaloreIndustry : Logisticsctc upto 8 lakhs per annumProvide L1 and L2 support for IT infrastructure, applications, and end-users.Install, configure, and maintain operating systems, servers, networks, and applications.Monitor system performance and troubleshoot issues to ensure minimal...

  • system admin

    2 weeks ago

    Bengaluru, Karnataka, India Vimerse Infotech Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Role :- System Admin (SSL and SPN) Location :- (Bangalore, Hyderabad, Pune, Mumbai, Noida) Exp :- 3-4 years Shift Timing :- 11:00 pm to 8 pm Work Mode :- Hybrid (3 Days in a week WFO) & WFH (Night Shift they can work) (C2H Role) 3+ years of experience as DevOps Engineer Ready to work in rotational shift, including night shifts Generating and applying...

  • System admin

    2 weeks ago

    Bengaluru, Karnataka, India Hewlett Packard Enterprise | HPE Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    System admin (OS Admin)- L3This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE partner/customer office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever...

  • System admin

    1 week ago

    Bengaluru, Karnataka, India Hewlett Packard Enterprise Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    System admin (OS Admin)- L3This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE partner/customer office Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever...

  • System admin

    2 weeks ago

    Bengaluru, Karnataka, India Hewlett Packard Enterprise | HPE Full time ₹ 40,00,000 - ₹ 80,00,000 per year

    System admin (OS Admin)- L2This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE partner/customer office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever...

  • System admin

    1 week ago

    Bengaluru, Karnataka, India Hewlett Packard Enterprise Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    System admin (OS Admin)- L2This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE partner/customer office Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever...

  • Executive System Admin

    6 days ago

    Bengaluru, Karnataka, India Ascendion Engineering Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Shift Timings: 12:00 pm IST to 9:00 pm ISTJob Title: Associate System AdminJob Location: BangaloreRoles and Responsibilities:Desktop SupportInstall, upgrade, support and troubleshoot XP, Windows 7 and Microsoft Office 2007And any other authorized desktop applications.Install, upgrade, support and troubleshoot for printers, computer hardware and any Other...

  • Associate System Admin

    2 weeks ago

    Bengaluru, Karnataka, India Ascendion Engineering Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Associate System AdminJob Location: BangaloreShift Timings: 10:00 am IST to 7:00 pm ISTRoles and Responsibilities:Desktop SupportInstall, upgrade, support and troubleshoot XP, Windows 7 and Microsoft Office 2007And any other authorized desktop applications.Install, upgrade, support and troubleshoot for printers, computer hardware and any Other...

  • System admin

    2 weeks ago

    Bengaluru, Karnataka, India Hewlett Packard Enterprise Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE partner/customer office.Who We AreHewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to...