L1 O365

2 days ago

Bengaluru Karnataka, India Hunarstreet Technologies Pvt Ltd Full time

**L1 O365 position**

**Exp**: 1 to 2 years

Min 2+ years designing and managing multiple OnPrem Exchange and O365 Mail service (mandatory) for a large, geographically dispersed enterprise (minimum 5000 users).
- Exchange Certification (O365)
- Good knowledge on Onprem to O365 migrations planning and executions
- O365 Users and Group Creation and permission management
- Good knowledge on Mail Routing Concepts
- Experience with configuring different set of Mail Policy as per compliance and audit requirements.
- Experience with PowerShell and Scripting
- Good Administration Knowledge on MS SharePoint, TEAMS, Onedrive and other O365 tools.
- Effective handling of O365 Compliance Requirements (Such AV, Antispam Protection, Threat Management, DLP, Monitoring, eDiscovery & Hold.)
- Good knowledge on AD 2012\16\19 functional level
- Good troubleshooting knowledge
- Experience in Microsoft Windows Server Administration, to include Server 2012 and 2016/19 operating systems.
- Experience using a ticket management system for work prioritization and daily workload management.
- Coordinating with different lines of services with SLA. Creating and updating of technical documentation.
- 3rd party vendor coordination for visit and troubleshooting
- Incident Management & Escalation
- Ticket Status Check and Update.
- Change Management - Change Raising to facilitate incident resolution & Problem resolution.
- Problem Management & RCA - Responsible for preparing RCA document for Severity 1 & Severity 2 calls
- Flexible to work on shifts and Very good communication skills

**Salary**: ₹28,000.00 - ₹33,000.00 per month

**Experience**:

- total work: 2 years (required)

Work Location: In person

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