O365 Administrator

10 hours ago


Bengaluru Karnataka, India ITSS Global Full time

**Role - O365 administrator**
- Monitoring usage patterns and usage rates to ensure that employees are using the system efficiently and effectively
- Maintaining security by monitoring the system for potential vulnerabilities, identifying risks, and taking action to mitigate them
- Managing the deployment of new features or functionality after they have been tested in a staging environment
- Providing training to users on how to use Office 365 effectively
- Creating reports about the usage of Office 365 and identifying potential areas for improvement based on the data collected
- Providing support for mobile devices that use Office 365, including Android phones and iPhones
- Troubleshooting problems with hardware or software that is used in conjunction with Office 365, such as printers or mobile phones that use Exchange ActiveSync
- Develop and implement changes.
- Champion Microsoft 365 Teams-based solutions embracing new functionality and increasing user adoption
- Manage risks and adhere to processes, to ensure a reliable and controlled IT service delivery
- Collaborate with other teams to develop system integrations, data migration, and automated testing.
- Collaborate with Records Management & and other business stakeholders to maintain MS Teams governance, in line with the business requirements, and implement system functionality where required.
- Team Site to the development of processes and standards for M365 team delivery

**Required Skills**:

- **Microsoft 365 certification**, with demonstratable experience delivering Microsoft 365 teams’ solutions in a fast-paced environment
- Significant experience in Microsoft Teams Administration, including the Microsoft Teams Admin Centre
- Knowledge of Voice Communications, team calls in **M365 Teams**, and General Telephony
- Familiarity with concepts for distribution lists, security groups, and **M365 Groups**:

- Understand M365 Teams integration capabilities with M365, **SharePoint Online, and Third-Party Apps**:

- Experience maintaining a thorough understanding of existing and emerging Microsoft 365 core technologies
- Experience in producing high-quality documentation and user guides for the wider business.
- Experience in undertaking business **impact assessments for major M365 updates,** as well as analyzing complex technical issues and proposing appropriate solutions.
- Experience of working with third-party providers e.g., Microsoft technical support, Consultancies, etc.
- **Experience in implementing security features of Microsoft.**:

- Experience with Microsoft security tools like **Defender, MCAS, Azure Information Protection, Microsoft DLP**:

- Know about the project implementation cycle and follow timelines.
- Hands-on experience working on threat explorer, and threat hunting.
- Good at **pulling out reports from all portals or PowerShell** for audit purposes.
- Work and collaborate with other teams on projects and calls.
- **M365 Security & Compliance Center**:

- SharePoint Online
- Strong technical skills to implement **IAM Security** services with hands-on experience on several of the items outlined below:

- Managing identity and access on-premises with Active Directory
- Managing identity and access in the Microsoft Cloud - **Azure Active Directory**
- Secure Hybrid environments (AD Connect and authentication)
- Azure AD Self-service password reset, Azure AD access reviews
- **Azure AD App Registration**
- Authentication Methods (sign-on security, multi-factor authentication **(MFA), device sign-on methods, Azure Seamless SSO, ADFS, ADFS Proxy, PHS and PTA**)
- Advanced knowledge of designing, supporting, and upgrading Active Directory environments (**Authentication, Authorization, Group Policy Objects, LDAP, PKI, DNS, ADFS, MIM/PAM, LAPS, etc**.)

**Certification**:

- MS-100 (Microsoft 365 Identity and Services)
- MS-200 (MS-200: Planning and Configuring a Messaging Platform)
- MS-300 (Deploying Microsoft 365 Teamwork)
- MS 500 (Microsoft 365 Security Administration)
- MD-101 (Managing Modern Desktops)
- AZ-140 (Configuring and Operating Microsoft Azure Virtual Desktop)

**Qualifications**
- Experience 3 to 6 Years
- Qualifications Bachelor's or master’s degree in computer science or equivalent work experience

Pay: ₹344,995.39 - ₹1,100,000.06 per year

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person


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