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Customer Service

3 weeks ago

Chandigarh Chandigarh, India JPH IT Solutions Pvt Ltd. Full time

Job Description:

- Incoming calls/outgoing calls
- Supplier’s calls
- Dealing with supplier issues, any supplier issue should be resolved within the half hour and called back with an update, if not resolved still call back the supplier and explain the issue is getting dealt with once we have more updates on the order we will be back in touch.
- Customer calls
- (Providing customer’s delivery update, once confirmed with the planning team for certain day delivery, please ensure the delivery is booked and not left out or forgotten.
- Resolving all delivery issues
- liaise with the warehouse for any not founds or parts missing deliveries.
- Not founds/non-fits - calls.
- Confirming routes

Pay: ₹18,000.00 - ₹23,000.00 per month

Schedule:

- UK shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person