Customer Support Coordinator

4 days ago


Karapakkam Chennai Tamil Nadu, India Unidos Technology Full time

DEAR CANDIDATE,

one of a leading private bank is looking for a banking executive for their day to day operations.

English - fluent, Hindi -intermediate

Qualification - Any degree

Experience - fresher / 1-4 yrs exp

Location - karapakkam, OMR, Chennai
- Answer inbound calls and assist customers with their Queries/Request/Complains.
- Raise Request & Complaints on behalf of the customer in the CRM tool.
- Generate leads and educate customers about new products & their benefits.
- Maintain and adhere to compliance guidelines
- Capture problem indicators, highlight and suggest improvement
- Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
- Maintain adequate knowledge levels on products, processes and systems used
- Ensure sales target are met
- Skills Required:

- o Excellent verbal communication skills
- o Ability to comprehend, capture as well as interpret basic customer information
- o Strong customer service focus
- o Knowledge of Banking / Credit cards preferred

**Skills Required**:

- Excellent verbal communication skills
- Ability to comprehend, capture as well as interpret basic customer information
- Strong customer service focus
- Knowledge of Banking / Credit cards preferred

**Work Timings**: Shifts (Starting 6.30 am), Open to work in shifts / rotational offs (For Female shift window will be 8:00 am to 8:00 pm)

**Languages Required**:English + Hindi (compulsory).**

**Job Type**: Permanent

Pay: Up to ₹25,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift

Application Question(s):

- Do you know hindi and english

**Education**:

- Bachelor's (required)

Work Location: In person


  • Customer Support

    2 weeks ago


    Karapakkam, Chennai, Tamil Nadu, India DHR Solutions Full time

    **Job Title**: Customer Support Executive **Company**: Sitril Property Management **Location**: Karapakkam, Chennai **Work Type**: Work from Office **Salary**: ₹15,000 per month **Working Days**: Monday to Saturday **Experience**: 1 to 2 years **Job Summary**: **Key Responsibilities**: - Handle inbound and outbound customer calls and messages - Resolve...


  • Poonamallee, Chennai, Tamil Nadu, India Sarvajith Infotech Full time

    Customer Support Coordinator Experience: 5+ years Handling the customer and clients Experience prefer under Manufacturing Industry Gender : Female M S Office, Documentation activities **Job Types**: Full-time, Permanent Pay: ₹23,000.00 - ₹33,000.00 per month Work Location: In person

  • customer support

    3 days ago


    Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Company name: IndusInd Bank Ltd., Karapakkam OfficeDoor No. 69, Eshwaran Street, Old Mahabalipuram Road,Muthamiz Nagar, Karapakkam, Chennai – 600097Near Royla Oak - land markJob Role: Customer Support ExecutivePackage :FOR FRESHERS - 3 LPAFOR EXPERIENCED - 4.5 LPAJob Description· Answer inbound calls and assist customers with their...


  • Egmore, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Customer Support Executive** **Should have Good English communication skill** **Generating leads and Identifying buyers & suppliers (B2B).** **Negotiating and Renegotiating with customers and suppliers** **Any Degree** **Exp : 1 yr - 2 yrs** **Immediate Joining Preferred** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 -...


  • Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Dear Candidate,We are looking for Customer Support Executive - HindiResponsibility:Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Update our internal...


  • Karapakkam, Chennai, Tamil Nadu, India B Info solution Full time

    Hiring Customer Support Inbound Voice Process / 6days working model / Fresher eligible/ graduation Required/ required/ excellent Hindi / job location Chennai / 4.5lpa maximum / contact person SreeBalan 9585022513 Duties Bank customer service representatives typically have a wide range of responsibilities, which can include: Communicating with customers to...


  • Chennai, Tamil Nadu, India GSK ENTERPRISES Full time

    Job Description - Service Coordinator - Customer Service Support: Designation : Co-ordinator_ Customer Service Support Educational Qualification : Diploma/ UG-ECE-E&I, EEE Experience : 3 to 4 yrs Experience Job Location : Based in Chennai Salary : 23K to 25K - Attending to complaints & any other queries. - Coordinate with the customer & service engineers...

  • Customer support

    2 weeks ago


    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,300 - ₹ 13,300 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 6:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Address: 269Q+4X9, Government Data Centre Rd, Surya Nagar, Kotturpuram, Chennai, Tamil Nadu 600085Link: Job...

  • Customer Support

    2 weeks ago


    Karapakkam, Chennai, Tamil Nadu, India Unidos Technology Full time

    Sharing the JD for Voice process: Job Role: - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to compliance guidelines - Capture problem indicators,...


  • Poonamallee, Chennai, Tamil Nadu, India Sarvajith Infotech Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Job Description :Handling customer supportKnowledge on salesCandidate have experience in Manufacturing.Gender : FemaleBasic Knowledge in ComputerKnowledge on customer relationshipJob Types: Full-time, PermanentPay: ₹20, ₹25,000.00 per monthWork Location: In person