Credit & Collections- Process Associate

2 days ago

Bengaluru, India Creative People Specialist Full time

**Position**: Process Associate
- Credit & Collection

**Experience**: 3-6 years

**Job Location**: Bangalore (Work from Office )

**Shift Time**: 3PM to 12AM

**Notice Period**: Immediate

**Skills Required**:AR experience & Excellent communication.**

**No of position required** : 02

**Budget**: 3 LPA - 7 LPA
- The duties of a Collections Associate include collection calls and Analyse sales order release and review Sales force tickets.
- Providing customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts
- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
- Accountable for reducing delinquency for assigned accounts.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.

Mandatory Skill set
- 3-6 years High Volume B2B Collections experience and handling order release tickets
- Knowledge of Billing and Collections procedures
- Commitment to excellent customer service
- Excellent written and verbal communication abilities
- Ability to prioritize and manage multiple responsibilities

**Job Types**: Full-time, Permanent

**Salary**: ₹300,000.00 - ₹700,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7304061481

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