Collection Credit Associate A2

1 day ago

Bengaluru Karnataka, India Careerzgraph.com Full time

Mandate Note for the Role : Only Immediate Joiners Required
- **MANDATE POINERS -**
- Work Mode : WFH & quarterly one week WFO* (7 Days - every 3 Months Work from Office)
- Excellent English communication
- **Core collections & credit Management**
- 2-5 Years of Experience
- Max Immediate to 10* days joiners (High Priority)

**Key Responsibilities**

**Need mixture of A2 and A3.**
- Providing customer service regarding collection issues, process customer refunds, process and review accounts adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts
- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
- Accountable for reducing delinquency for assigned accounts.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
- Review and Release orders
- Analyze Credit report and provide recommendations to controller for credit worthiness.

**Essential Functions**
- Weekly and monthly reporting to direct supervisor
- Monthly Delinquency notices
- Processing monthly credit memos and the appropriate reporting
- High volume phone calls to assigned delinquent customers
- Reconcile customer disputes as they pertain to payment of outstanding balances that are due
- Internal and External customer interface
- Participate in team planning meetings
- Meet defined department goals and activity metrics

**Requirements**:
**Required Skills**:

- 3-5 years **High Volume corporate Collections and Credit Analysis experience.**
- Knowledge of **Credit Management and Collections procedures**
- Commitment to **excellent customer service**
- Excellent written and verbal communication abilities
- Ability to prioritize and manage multiple responsibilities

Note : Immediate Joiners**

**Job Types**: Full-time, Permanent

Pay: ₹539,944.93 - ₹710,503.19 per year

**Benefits**:

- Flexible schedule
- Health insurance
- Provident Fund
- Work from home

Schedule:

- Monday to Friday
- Night shift
- US shift

Supplemental Pay:

- Performance bonus

**Experience**:

- Credit Analysis: 3 years (required)
- Collection Management: 4 years (required)
- Corporate Collection - Finance: 4 years (required)
- US Process BPO: 3 years (required)

Work Location: In person

Application Deadline: 08/03/2025
Expected Start Date: 10/03/2025

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