Credit and Collections

3 days ago

Bengaluru, India Semperfi Solutions and Services Full time

Position: Process Associate

**Experience: 3-6 years**

**Job Location: Bangalore (Work from Office )**

**Shift Time: 3PM to 12AM**

**Notice Period: Immediate**

**Skills Required: AR experience & Excellent communication.**
- The duties of a Collections Associate include collection calls and Analyse sales order release and review Sales force tickets.
- Providing customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts
- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
- Accountable for reducing delinquency for assigned accounts.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.

Mandatory Skill set
- 3-6 years High Volume B2B Collections experience and handling order release tickets
- Knowledge of Billing and Collections procedures
- Commitment to excellent customer service
- Excellent written and verbal communication abilities
- Ability to prioritize and manage multiple responsibilities

**Salary**: ₹25,000.00 - ₹50,000.00 per month

Schedule:

- UK shift

Supplemental pay types:

- Shift allowance

**Education**:

- Bachelor's (preferred)

**Experience**:

- billing and collections: 3 years (preferred)

Ability to Commute:

- Bengaluru, Karnataka (required)

Ability to Relocate:

- Bengaluru, Karnataka: Relocate before starting work (required)

**Speak with the employer**
+91 9446522678

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