Customer Support Executive

3 days ago


Gandhinagar, India GJ TECH SOLUTION PVT LTD Full time

**We are hiring for Chat Support Executive **

**Greetings from GJ Tech Solutions Pvt.Ltd **

**About Company**:
GJ TECH is established as a leading customer service solutions provider firm that offers value-added solutions that help organizations improve customer engagement and business outcomes.

**Job Summary**:
**Responsibilities**:

- Respond to customer queries in a timely and accurate way via live chat
- Identify customer needs and assist in resolving their issues efficiently.
- Maintain a high level of professionalism and empathy while dealing with customers.
- Escalate unresolved issues to the appropriate internal teams.
- Document customer interactions, issues, and resolutions thoroughly.
- Follow communication procedures, guidelines, and policies.

**Skills & Requirements**:

- Freshers also welcome
- Excellent written communication skills in English
- Ready to work on Rotational Shifts
- Ability to multitask, prioritize, and manage time effectively.
- A problem-solving attitude and a willingness to go the extra mile.
- Graduate or equivalent qualification.

**Job Location**:GJ TECH Solutions**, **501, 5th floor, BIFC BRIGADE Building, Gift City, Gandhinagar, Gujarat**

**Experience**: Fresher to 2-3 years

**Shift**: Rotational (Compulsory)

**Thanks & Regards,**

**GJ Tech Solutions**

**HR Department**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹24,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 9909045507



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