Call Support Executive

7 hours ago


Gandhinagar, India Swan Investment Full time

**Job Title: Call Support Executive**

**Location**: Kudasan, Gandhinagar (On -Site )
**Department**: Customer Service / Support
**Employment Type**: Full-Time
**Work Mode**: On-site

**Working Days** : 06

**Salary Range**: 10 to 20k

**Job Summary**:
**Key Responsibilities**:

- Answer incoming customer calls and respond to queries professionally and promptly
- Handle outbound calls for follow-ups, feedback, and support as required
- Provide accurate information about products, services, policies, and procedures
- Log customer interactions, complaints, feedback, and resolutions in the system
- Escalate complex issues to the appropriate department for resolution
- Maintain a positive, empathetic, and professional attitude toward customers

**Requirements**:

- **Education**: Minimum Bachelor's Degree preferred
- **Experience**: 0-1 years of experience in customer support or call center role (Freshers can apply)
- Excellent verbal communication skills in [English, Hindi, Gujrati]
- Basic computer literacy (MS Office, CRM tools)
- Strong listening and problem-solving skills

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Work Location: In person



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