Customer Retention Executive

2 weeks ago

Ambattur Chennai Tamil Nadu, India Teleperformance Full time

Teleperformance is a French MNC with operations in 100+ countries, overall 4 Lakh and more employees works with us across the Globe.

**Customer retention and preventing customers from Off-boarding is the key.**

Job Title: Sr. Customer Support Executive

Immediate Joiners Required: Joining Date: Feb 26th 2025

**Technical Competence**:

- Proficiency in English language must
- Minimum 6 months experience in Customer Support.
- Street Smartness, convincing and persuasion skills.
- **Languages: English & (Tamil OR Telugu OR Malayalam, OR Kannada OR Hindi).**:

- English with one regional Language.
- Location - Chennai (Ambattur)
- Work Mode - From Office
- Should be within the Boundary limits for cab facility
- Talk to HR and clarify.
- Follow a 24/7 rotational shift schedule, which sometimes include nights.
- Graduation Mandatory.

Working Schedule:

- 6 days working with 1 rotational Off weekly.
- Shift duration of 9 hours including 1 hour break.
- Casual leaves won't be entertained for the first three months apart from week offs.

Should be able to join immediately.

Remuneration:(Telugu OR Tamil) with English
- 2.46 LPA,

Hindi with English
- 2.80 LPA,

(Malayalam OR Kannada) with English
- 2.70 LPA

**NOTE****

Permanent Work Location:
Ambit IT Park (Ambattur) -(One way cab will be provided)

Interview Location: Ambit IT Park (Ambattur),

Teleperformance
- Ground Floor,4th and 5th Floor, Sai Nagar
- Ambattur

**Interview time: 10.30 Am - 3.30 Pm. Aadhar number required to gain access inside the building. Please call/ WhatsApp between 10 Am -6.30 Pm**

Pay: Up to ₹600.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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