Front Desk Assistant

5 days ago

Solan, India Kitchen King Full time

Job Title

Front Desk Cashier / Front Office Cashier

Reports To

Front Office Manager / Office Manager

Job Summary

The Front Desk Cashier is the first point of contact for clients/customers/guests and is responsible for handling financial transactions, maintaining accurate records, providing customer service, and supporting the front desk operations.

Key Responsibilities & Duties
- Greet visitors/guests in a courteous, professional manner
- Process payments (cash, credit/debit cards, checks, digital payments) and issue receipts
- Post charges, refunds, and adjustments to customer/guest accounts
- Reconcile daily/shift transactions and balance the cash drawer
- Deposit cash or transfer funds according to company procedure
- Resolve billing or payment discrepancies
- Answer customer/guest inquiries related to billing, services, or general information
- Assist with check‑in / check‑out (if applicable in hospitality)
- Maintain neatness and organization of front desk / cashier area
- Prepare reports (end-of-day, shifts, cash variance, etc.)
- Follow all cash handling, security, and accounting policies
- Liaise with other departments (e.g., housekeeping, accounting) for billing or account issues
- May assist in training new cashiers or front desk staff
- Perform light clerical duties (filing, data entry, phone calls)
- Other duties as assigned by supervisor

Qualifications & Skills

**Education / Certifications**
- High school diploma or equivalent required
- Additional training in hospitality, accounting, or customer service is a plus

**Experience**
- Previous cashier, front desk, or customer service experience preferred
- Experience using Point of Sale (POS) systems, billing / accounting software

**Skills & Competencies**
- Strong numerical ability and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast‑paced environment
- Basic computer skills: MS Office, POS, billing systems
- Integrity, reliability, and trustworthiness (handles money)
- Good problem solving and conflict resolution skills

Working Conditions
- Standing or sitting for prolonged periods
- Handling money and working with computers/registers
- Often in a fast‑paced environment with multiple simultaneous demands
- May require shifts, weekends, or holidays depending on business needs

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹9,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided

Work Location: In person

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