IT Business Partner

Job Description

Job Title: IT Business Partner

Location: Faridabad or Bangalore, India

Join Us

We combine SNC-Lavalin’s project management expertise and Hitachi Energy’s deep technological knowledge to create a company dedicated to substations - we are Linxon

The IT Business Partner is operationally responsible for the coordination between Linxon’s users and the teams that provide hardware and software support. The IT Business will manage various daily issues in a dynamic, fast paced environment which champions customer satisfaction as a priority.

What will you do?

The IT Business Partner takes the lead in building strong working relationships between the group-level IT organization and Linxon, and for ensuring IT services meet the needs of the business. Central to the role’s duties is the requirement to guarantee the smooth running and reliability the business’s IT environment (Keep the Lights On).

The role has for primary objectives to:
Keep current operations and IT support running, Build relationships with SNC IT and internal customers Fix ongoing issues, notably around hardware management, Engineering Licenses, inventory management, onboarding process and migration related issues.

Experience, Education Required:

- Minimum 10 years of experience Information Technology role, including management.
- Computer Science degree or relevant discipline
- Prior experience of working in a matrix organization and managing varied stakeholders (preferably in an engineering services organization or the wider power transmission sector)
- Proven ability to lead IT Service Management (ideally with ITIL certification)
- Track record of success in managing projects within IT (ideally with Prince2 / PMI qualification)
- Current knowledge of: IT architecture
- (ideally with TOGAF qualification), IT Infrastructure-, Cloud and On-Premise Applications-, IT Supplier-, and Portfolio Management

Key Areas of Responsibility:
IT Leadership
- Work with the Linxon business and its parent group to enable the business’s strategy
- Represent Linxon’s interests in group-level (majority shareholder) IT forums and in negotiations with IT suppliers
- Lead a small team of IT operations support analysts and 3rd party on-site technicians
- Collaborate with the business to calculate and manage annual budgets for IT, ensuring the optimization (reduction) of the IT cost profile

IT Operations and Service Management
- Lead Linxon in IT Service Management as well as Portfolio and Asset Management, collaborating with Group IT, contracted service providers and 3rd party IT suppliers wherever necessary
- Be the point of escalation and final approver for all IT issues and requests within Linxon
- Negotiate contracts and maintain relationships with Linxon’s third-party IT suppliers
- Support the business in answering statutory and customer-led IT audits and questionnaires

IT Project and Programme Management
- Lead IT Project and Change Management for Linxon across the business
- Understand the financial and technical trade-offs of all IT proposed IT solutions
- Oversee the launch of solutions and help to maximise the positive impact on the business
- Manage the relationship between IT and Real Estate and lead IT involvement in office openings, modifications and closures
- Champion ERP transformation activities at Linxon and contribute to the technical design and implementation of the final solution (in collaboration with Group IT)

About Linxon

Shaping energy solutions to empower sustainable connectivity.

We combine SNC-Lavalin’s project management expertise and Hitachi Energy’s deep technological knowledge to create a company dedicated to substations - we are Linxon.

Linxon’s vision is to deliver the best market offering for turnkey substation projects through world-class power technologies and delivering the highest level of competence in managing infrastructure projects.

As a leading engineering company, we help our customers with turnkey substation solutions in the field of power transmission, renewable energy, and transportation.

In this role, you will have the opportunity to be part of a new company as it evolves and help shape it for the future. If you like new challenges, have an entrepreneurial spirit, and are interested in working with other motivated professionals with expertise in the Substations EPC business, then this is the new opportunity for you.

- Building the infrastructure to power the world - we are Linxon - YouTube

Worker Type

Employee

Job Type

Regular
- At Linxon, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences._

SNC-Lavalin and other subsidiary or affiliated companies of SNC-Lavalin (referred to throughout as “SNC-Lavalin”) are