CRM Executive

7 days ago


Mumbai Maharashtra, India XpressEdu Full time

**Job Summary**:
**Key Responsibilities**:

- Maintain and update customer data in the CRM system to ensure accuracy and completeness.
- Segment customer databases to support targeted marketing efforts.
- Monitor campaign performance, generate reports, and provide actionable insights.
- Work with cross-functional teams (Sales, Marketing, IT) to ensure seamless CRM integration and performance.
- Collaborate with content and design teams to create personalized messaging.
- Identify opportunities for customer lifecycle improvements including onboarding, re-engagement, and win-back campaigns.
- Ensure compliance with data privacy laws and internal policies (e.g., GDPR, CAN-SPAM)

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

**Benefits**:

- Life insurance

Work Location: In person


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