CRM Sales Executive

2 weeks ago

Lower Parel Mumbai Maharashtra, India Ace Blend Full time

**Job Title**: CRM Cum Sales Executive
**Employment Type**: Full-Time

**Key Responsibilities**:

- Make outbound and inbound calls to customers in a polite and professional manner.
- Handle customer queries, complaints, and provide appropriate solutions.
- Take feedback from customers and document it systematically.
- Upsell products and services based on customer needs.
- Maintain accurate records of calls, feedback, and sales.
- Follow up with customers to ensure service satisfaction.
- Collaborate with the sales and marketing teams to achieve targets.
- Perform other administrative and sales-related tasks as required.

**Desired Profile**:

- Good communication and interpersonal skills (spoken English is a must).
- Pleasant personality with confidence to talk to customers.
- Ability to handle rejection and maintain a positive approach.
- Basic computer knowledge (MS Office, CRM tools).
- Prior experience in BPO or sales is a plus.
- Detail-oriented and organized.

**Qualification**:
Minimum - Graduate

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person

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