Customer Engagement Executive

Job SummaryCustomer Care Executives Responsibilities Include:Managing large amounts of inbound and outbound calls in a timely mannerFollowing call center "scripts" when handling different topicsIdentifying customers' needs, clarify information, research every issue and providing solutionsResponsibilities and DutiesJob briefWe are looking for a Customer Care...

Role: Customer Support ExecutiveJob Type: FULL TIMEShift Timings: Night Shift ( US Process - Inbond )Working Days: Monday to SaturdayWork Mode: Work from OfficeHandle customer data responsibly and professionally, ensuring confidentiality and accuracy.Must have excellent communication skills .Manage inbound customer calls, emails, and chats with efficiency...

Greetings from FiveS DigitalWe Are Hiring – Join Our TeamPosition: Customer Support Executive (Domestic Voice Process)Location: Zone 1 Mall, Reliance Smart Bazaar Building, Plot No-1560, NH-33, 3rd Floor, PO, PS Mango, Jamshedpur, Jharkhand 831012Website: Job Highlights: Process: Domestic Voice ProcessSkills Required: Good/Average English...

Key Responsibilities Handle inbound and outbound calls to assist customers effectively. Resolve queries, provide accurate information, and ensure customer satisfaction. Maintain call logs and update customer records in the system. Coordinate with internal teams for issue resolution when needed. Requirements Good communication skills (verbal & written). Basic...

**Job description** Role: _Customer Service_ Department: _Service & Operations_ Employment Type: Full Time, Permanent Location - Jamshedpur **Position Overview**: **Key Responsibilities**: Handle incoming customer inquiries and issues via both voice and chat channels. - Provide accurate, timely, and courteous responses to customer queries, concerns, and...

**Position Overview**: **Key Responsibilities**: Handle incoming customer inquiries and issues via calls. - Provide accurate, timely, and courteous responses to customer queries, concerns, and requests. - Assist customers in troubleshooting technical problems and navigating our products/services. - Maintain a professional and empathetic tone while addressing...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are...

** EXPERIENCE ONLY** **Key Responsibilities**:In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and are...

Responsibilities:*Manage international calls with US clients*Maintain high call quality through good English communicationAbility to work in night shifts*Provide precise and reliable information to customers regarding bookings, cancellationsHealth insuranceAnnual bonusProvident fund

Develop & Implement Marketing Strategies:Create and execute field-based marketing plans to increase brand visibility, drive sales, and build customer engagement.Conduct Market Research:Analyze competitor offerings and identify potential clients and their specific needs to tailor marketing efforts.Manage Field Activities:Plan, organize, and oversee...