Customer Care Executive
1 day ago
**Position Overview**: **Key Responsibilities**: Handle incoming customer inquiries and issues via calls. - Provide accurate, timely, and courteous responses to customer queries, concerns, and requests. - Assist customers in troubleshooting technical problems and navigating our products/services. - Maintain a professional and empathetic tone while addressing customer concerns to ensure customer satisfaction. - Utilize established guidelines and resources to resolve customer issues promptly and effectively. - Document customer interactions, details, and resolutions accurately in the designated system. - Collaborate with team members and cross-functional departments to escalate and resolve complex issues. **Qualifications**: - High school diploma or equivalent. - Fresher & Experience (minimum 6months in BPO) both can apply. **Benefits**: Fresher - 10,500 In hand Shift: 24*7 rotational shifts, Maximum time night shifts (Boys) Maximum upto 10 PM shifts (Females) Skill required: Can read and understand English. **Age limit**: 18 to 35 Years Interview Rounds: HR Round->Training Round->Operations Round->Versant Test Walk-in: Zone 1 Mall, Reliance smart bazaar building Plot no-1560, NH-33, 3rd floor, PO, PS, Mango, Jamshedpur, Jharkhand 831012 **Job Types**: Full-time, Permanent Pay: ₹10,500.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Night shift - Rotational shift Supplemental Pay: - Overtime pay - Performance bonus **Education**: - Higher Secondary(12th Pass) (required) **Language**: - English (required) Work Location: In person
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Customer Care Executive Trainer
2 weeks ago
Jamshedpur, India SGRS Academic Pvt. Ltd Full timeURGENTLY HIRING! Job Title: Customer Care Executive Trainer No. of hires for this role:05 Job Location: Jamshedpur **Requirements**: - Bachelor's Degree or Equivalent - **TOT Certification is a must**: - Work experience as a Customer Care Executive Trainer or similar role - Experience in sales or customer service positions is a plus - Knowledge of...
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Customer Care Executive
1 week ago
Jamshedpur, India SGRS Academic Pvt. Ltd Full timeURGENTLY HIRING! Job Title: Customer Care Executive Trainer Send Cv: 8539027772 Job Location: Jamshedpur **Requirements**: - Bachelor's Degree or Equivalent - TOT Certification is a must - Work experience as a Customer Care Executive Trainer or similar role - Experience in sales or customer service positions is a plus - Knowledge of Learning Management...
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Jamshedpur, India Fives Digital Full timeKey Responsibilities Handle inbound and outbound calls to assist customers effectively. Resolve queries, provide accurate information, and ensure customer satisfaction. Maintain call logs and update customer records in the system. Coordinate with internal teams for issue resolution when needed. Requirements Good communication skills (verbal & written). Basic...
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Customer Care Executive
4 days ago
Jamshedpur, JH, IN Jobted IN C2 Full timeJob Summary Customer Care Executives Responsibilities Include Managing large amounts of inbound and outbound calls in a timely manner Following call center scripts when handling different topics Identifying customers needs clarify information research every issue and providing solutions Responsibilities and Duties Job brief We are looking for a Customer Care...
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Customer Care Executive
3 days ago
Jamshedpur, Jharkhand, India Innotech Global Full time ₹ 1,80,000 - ₹ 3,00,000 per yearRole: Customer Support ExecutiveJob Type: FULL TIMEShift Timings: Night Shift ( US Process - Inbond )Working Days: Monday to SaturdayWork Mode: Work from OfficeHandle customer data responsibly and professionally, ensuring confidentiality and accuracy.Must have excellent communication skills .Manage inbound customer calls, emails, and chats with efficiency...
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Customer Care Executive
5 days ago
Jamshedpur, Jharkhand, India Five Splash Infotech Pvt Ltd Full time ₹ 1,26,000 - ₹ 1,80,000 per yearGreetings from FiveS DigitalWe Are Hiring – Join Our TeamPosition: Customer Support Executive (Domestic Voice Process)Location: Zone 1 Mall, Reliance Smart Bazaar Building, Plot No-1560, NH-33, 3rd Floor, PO, PS Mango, Jamshedpur, Jharkhand 831012Website: Job Highlights: Process: Domestic Voice ProcessSkills Required: Good/Average English...
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Customer Care Executive
2 weeks ago
Jamshedpur, Jharkhand, India Recquistar Placement Solutions LLP Full time ₹ 1,20,000 - ₹ 1,80,000 per yearSupervising a team of customer support professionals.Monitoring the entire customer service process.Resolving customer issues brought to your attention.Creating procedures and policies for effective customer service.Planning how to train customer support professionals.Standardizing the customer service delivery of an organization.Interviewing the skills of...
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Customer Care Executive
7 days ago
Jamshedpur, Jharkhand, India Innotech Global Full time ₹ 2,00,000 - ₹ 8,00,000 per yearManage incoming customer calls via phoneProvide exceptional service within international voice processesResolve issues promptly through effective communicationMaintain a customer-first approach, ensuring satisfaction and positive experienceCafeteriaProvident fundAnnual bonus
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Customer Care Executive
1 day ago
Jamshedpur, India Five S Digital Full time** EXPERIENCE ONLY** **Key Responsibilities**:In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and are...
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Customer Care Executive
7 days ago
Jamshedpur, India Five S Digital Full timePosition Overview: Key Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. Your primary interaction is within your own team and your direct supervisor, in this role you will be given detailed instructions on all tasks. The decisions that you make impact your own work and...
