Customer Care Executive

URGENTLY HIRING! Job Title: Customer Care Executive Trainer No. of hires for this role:05 Job Location: Jamshedpur **Requirements**: - Bachelor's Degree or Equivalent - **TOT Certification is a must**: - Work experience as a Customer Care Executive Trainer or similar role - Experience in sales or customer service positions is a plus - Knowledge of...

Key Responsibilities Handle inbound and outbound calls to assist customers effectively. Resolve queries, provide accurate information, and ensure customer satisfaction. Maintain call logs and update customer records in the system. Coordinate with internal teams for issue resolution when needed. Requirements Good communication skills (verbal & written). Basic...

Supervising a team of customer support professionals.Monitoring the entire customer service process.Resolving customer issues brought to your attention.Creating procedures and policies for effective customer service.Planning how to train customer support professionals.Standardizing the customer service delivery of an organization.Interviewing the skills of...

**Job description** Role: Customer Service Department: Service & Operations Employment Type: Part Time Location - Jamshedpur **Position Overview**: We are seeking a dynamic and customer-focused individual to join our team as Customer Support **Key Responsibilities**: In this role you are required to solve routine problems, largely through precedent and...

Manage incoming customer calls via phoneProvide exceptional service within international voice processesResolve issues promptly through effective communicationMaintain a customer-first approach, ensuring satisfaction and positive experienceCafeteriaProvident fundAnnual bonus

Position Overview: Key Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. Your primary interaction is within your own team and your direct supervisor, in this role you will be given detailed instructions on all tasks. The decisions that you make impact your own work and...

**Position Overview**: **Key Responsibilities**: In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and...

**Position Overview**: **Key Responsibilities**: In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and...

Chat and E-mail Process Education: Minimum Intermediate pass and above. Experience: Experience and fresher both are eligible for the position. Shift: 24*7 rotational, Flexible in night shift. Age limit: 18 to 35 **Salary**: For fresher - 13500 CTC For experience - 15000 CTC ( required 6 months BPO experience) Including PF/ESIC Interview Rounds: - HR...

Responsibilities:* Manage customer queries via phone, email & chat* Resolve issues promptly & professionally* Maintain high NPS through exceptional service* Coordinate with technical team for repairs & returns