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1 day ago
**Roles and Responsibilities ( Work From Office )**
- Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos.
- Scheduling and conducting training sessions on various call center topics to prepare and support new employees.
- Training experienced employees on new or updated call center procedures to improve their performance.
- Observing the daily operations of call center employees and identifying any areas of improvement.
- Liaising with team leaders and managers to conduct on-the-job coaching.
- Measuring the effectiveness of training sessions and preparing individual or team progress reports.
- Creating and managing the training budget.
- Ensuring employees keep up their productivity and maintain high levels of customer satisfaction.
- **"Minimum 1 Year experience as Trainer
- Voice process"**:
- **"Graduate mandatory"**:
- **Excellent Communicatin Skills Required**:
- **Immediate Joiner**:
- **Female Praffered**
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹11,636.39 - ₹30,084.87 per month
Schedule:
- Day shift
- Evening shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
**Language**:
- English (required)
**Speak with the employer**
+91-XXXXXXXXXX
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