Bpo Trainer

3 days ago


Noida, India Vighnaharta Screening Pvt. Ltd. Full time

**Roles and Responsibilities ( Work From Office )** - Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. - Scheduling and conducting training sessions on various call center topics to prepare and support new employees. - Training experienced employees on new or updated call center procedures to improve their performance. - Observing the daily operations of call center employees and identifying any areas of improvement. - Liaising with team leaders and managers to conduct on-the-job coaching. - Measuring the effectiveness of training sessions and preparing individual or team progress reports. - Creating and managing the training budget. - Ensuring employees keep up their productivity and maintain high levels of customer satisfaction. - **"Minimum 1 Year experience as Trainer - Voice process"**: - **"Graduate mandatory"**: - **Excellent Communicatin Skills Required**: - **Immediate Joiner**: - **Female Praffered** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹11,636.39 - ₹30,084.87 per month Schedule: - Day shift - Evening shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's (preferred) **Experience**: - total work: 1 year (required) **Language**: - English (required) **Speak with the employer** +91-XXXXXXXXXX


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    1 week ago


    Noida, India Vighnaharta Screening Pvt. Ltd. Full time

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