Trainer-customer Care(Bpo)

4 days ago


Baraula Noida Uttar Pradesh, India National Institute Of Education And Development(NIED) Full time

**Qualifications and Skills**:

- **Education**: Graduation in any stream (Preferred: English, Commerce, or Business Management).
- **Experience**:

- 2-5 years of experience in the BPO industry or as a trainer in a similar domain.
- Hands-on experience in voice/non-voice processes and customer service operations.
- **Skills**:

- Excellent verbal and written communication skills.
- Proficiency in English and any regional language is an advantage.
- Strong interpersonal and presentation skills.
- Proficient in MS Office (Word, Excel, PowerPoint).

**Preferred**:

- Certification in training or BPO-related skills is a plus.
- Prior experience in skill development or vocational training projects.

**Key Competencies**:

- Patience and empathy in dealing with trainees.
- Strong organizational and multitasking abilities.
- High energy, enthusiasm, and passion for training.

Pay: ₹10,337.53 - ₹28,885.62 per month

Schedule:

- Day shift
- Fixed shift

**Education**:

- Diploma (preferred)

**Experience**:

- Teaching: 1 year (preferred)
- total work: 3 years (preferred)

**Language**:

- English (preferred)

Work Location: In person


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