Customer Care Executive @ Trivandrum

1 week ago

Thiruvananthapuram, India Transorze Information Processing Solutions Private Limited Full time

**About Transorze Solutions**

Transorze Solutions is a reputed training institutes providing world class training in skill development courses since 2010. We are training partners of National Skill Development Cooperation (NSDC) which comes under Ministry of Skill Development and Entrepreneurship. We are also training partners of Deen Dayal Upadhyaya Grameen Kaushalya Yojana (DDU-GKY) which comes under Ministry of Rural Development. We are also ISO 9001- 2015 Certified.

**Job Description of Student Counselor**
- Processing of enquiries received
- Uploading the leads into Transorze ERP, regular follow-ups based on the scheduled date and updating status.
- Sending mails, SMS and Whatsapp to interested students.
- Call cold/warm leads (as provided)
- Get students to walk-into the office
- Daily reports to be sent to respective heads as per format
- Counsel students (from all sources) and convert to admissions
- Call students for follow-up.
- Ensuring the fees collected on time.
- Co-ordinate with placement team for ensuring their students placed.
- Organize events at the centre along with staffs and students

**Qualification : Any bachelor degree**

**Gender : Female Only**

**Need Good Communication skill in English, Malayalam Mandatory**.

**Minimum 1 year Experience**

**Salary**: ₹120,000.00 - ₹180,000.00 per year

Schedule:

- Day shift

Application Question(s):

- What is your Salary Expectation?
- Do you have Notice Period?
- What is your age?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total: 1 year (preferred)
- Customer Care Executive: 1 year (preferred)

**Language**:

- English (preferred)
- Malayalam (preferred)

Shift availability:

- Day Shift (preferred)

**Speak with the employer**
+91 8281771258

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