Pre-sales Executive

4 days ago

Pune Maharashtra, India Trimortal Ventures LLP Full time

**Job Summary**:
We are seeking a dynamic and customer-oriented Pre-Sales Executive to be the first point of contact for potential customers. The role involves understanding client requirements, providing property information, scheduling site visits, and ensuring a seamless lead nurturing process until handover to the sales team.

**Key Responsibilities**:

- **Lead Management**:

- Handle inbound/outbound calls, follow up on leads generated.
- Qualify leads based on client requirements, budget, and preferences.
- Maintain and update CRM systems with lead information and communication records.
- **Client Engagement**:

- Explain project features, amenities, pricing, and benefits to potential customers.
- Coordinate with sales team for site visits and ensure timely follow-ups.
- Schedule and confirm appointments with clients for project presentations or site visits.
- **Coordination**:

- Liaise with marketing and sales teams for smooth transition and lead conversion.
- Ensure all customer queries are addressed promptly and professionally.
- **Documentation & Reporting**:

- Maintain records of customer interactions and status of leads.
- Prepare daily/weekly/monthly reports on lead conversions, follow-ups, and customer feedback.

**Key Skills & Requirements**:

- Excellent communication and interpersonal skills
- Strong persuasion and negotiation ability
- Ability to multitask and work in a fast-paced environment
- Prior experience in real estate or a customer service role preferred
- Fluency in English and local language(s)

**Education**:

- Bachelor's degree in Business Administration, Marketing, or a related field (preferred but not mandatory)

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time

Work Location: In person

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