Customer Success Associate
10 hours ago
**Job Title**: Customer Success Associate - Italian (C1)**:
**Work Mode**: Work From Office
**Location**: Gurgaon
**Key Responsibilities**:
- Handle customer queries and provide support in **Italian** (written & verbal).
- Communicate in English when required for internal coordination.
- Deliver timely and accurate resolutions to ensure customer satisfaction.
- Maintain high-quality service standards and compliance.
**Required Skills & Qualifications**:
- **Language Proficiency**: Excellent communication skills in **Italian (C1 level mandatory)**; average English acceptable.
- ** Education**: Graduate/Undergraduate from any stream.
**Interview Process**:
- HR Round
- Operations Round
- Language Assessment
**Compensation & Benefits**:
- **Salary**: Up to ₹11.5 LPA (Max CTC)
- ** Relocation Bonus**: ₹8,000 + 15 days accommodation provided
- ** Transport**: Both way cabs provided
- ** Working Days**: 5 days a week (Saturday & Sunday off)
- ** Shifts**: Rotational
**Open Positions**: 15**:
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