Operation Associate

**Job description**

**Job Overview**: We are seeking a dynamic and enthusiastic Operations Associate to join our team. This role is ideal for freshers looking to start their career in operations, offering an excellent opportunity to gain hands-on experience in a fast-paced and growing environment. As an Operations Associate, you will assist in managing daily operational activities, improving processes, and ensuring smooth workflow across various departments. This position provides opportunities to learn and grow while contributing to the success of the company.

**Key Responsibilities**:

- **Operational Support**:

- Assist in day-to-day operational tasks to ensure smooth business functioning.
- Help with data entry, maintaining records, and updating operational documentation.
- Support inventory management, order processing, and supply chain activities.
- Monitor and report on key performance indicators (KPIs) to ensure operational efficiency.
- **Customer/Client Interaction**:

- Address customer inquiries and support their needs in a timely and professional manner.
- Assist with managing customer orders and follow-ups to ensure satisfaction.
- Collaborate with the customer service team to resolve any operational issues.
- **Team Collaboration**:

- Work closely with different teams, including sales, logistics, and finance, to support smooth business operations.
- Assist in the coordination of team tasks and facilitate communication between departments.
- Participate in team meetings and contribute ideas for process improvement.
- **Process Improvement**:

- Identify areas where operational processes can be improved and assist in implementing solutions.
- Help streamline workflows to enhance efficiency and reduce bottlenecks.
- Provide feedback on operational processes to help improve performance.
- **Administrative and Support Tasks**:

- Provide administrative support by handling scheduling, documentation, and other tasks as needed.
- Assist in preparing reports, presentations, and analysis for team leaders and management.
- Maintain office supplies and coordinate with vendors for procurement.
- **Compliance and Documentation**:

- Ensure that operational activities adhere to company policies and industry regulations.
- Assist in maintaining accurate and organized operational records for easy access and auditing.

**Required Skills & Qualifications**:

- **Skills**:

- Strong communication and interpersonal skills.
- Basic proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to handle multiple tasks and prioritize effectively.
- Attention to detail and willingness to learn.
- A proactive approach to solving problems and contributing ideas.

**Preferred Qualifications**:

- Any prior experience or internship in operations, customer service, or administrative roles is a plus (but not required).
- Knowledge of ERP systems or operational software is an advantage.

**Work Environment**:

- Office-based, with a friendly and collaborative team atmosphere.
- Opportunities for remote work or flexible hours depending on the company’s policies.

**Salary**:

- Competitive salary, based on qualifications and experience.

**Additional Benefits**:

- On-the-job training and mentorship.
- Growth opportunities and career development support.
- A positive work culture with team-building activities.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.64 - ₹15,000.97 per month

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Application Question(s):

- How many years of experience do you have?
- How much is your Salary expectations?
- Are you a immediate joiner?
- Where are you currently located?

**Location**:

- Dehradun, Uttarakhand (required)

Willingness to travel:

- 100% (required)

Work Location: In person