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Customer Care Executive

2 weeks ago

Meerut Uttar Pradesh, India AstroIndusoot Full time

Responding promptly to customer inquiries and resolving their issues
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Keeping records of customer interactions, transactions, comments and complaints
- Communicating and coordinating with colleagues as necessary
- Providing feedback on the efficiency of the customer service process
- Managing a team of junior customer service representatives
- Ensure customer satisfaction and provide professional customer support

**Job Types**: Full-time, Internship

Pay: ₹9,816.68 - ₹15,528.31 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9258112561