Business Support Executive

2 weeks ago

Allahabad, India Westonik Web Solutions Pvt Ltd Full time

**Westonik Solutions** is a growing digital agency offering web development, digital marketing, and software solutions to businesses across industries. We’re looking for a proactive and detail-oriented individual to support our office operations, client communication, and internal coordination.

**Key Responsibilities**

**Client Communication & Support**
- Handle incoming calls and messages from clients with professionalism
- Provide timely updates, support, and follow-ups to clients
- Schedule and assist in client meetings (new & existing)
- Send payment reminders and track follow-ups
- Support re-engagement and reselling to old clients

**Project Coordination**
- Maintain and update project reports and timelines
- Monitor and follow deadlines to ensure timely delivery
- Communicate with internal teams to ensure client requirements are met

**Documentation & Admin**
- Create and manage invoices, onboarding forms, and client documentation
- Maintain organized digital records of all reports and communication
- Prepare basic reports and status updates for management

**Team & Performance Coordination**
- Track and document employee performance metrics
- Assist with routine HR tasks like attendance, basic onboarding coordination, and leave tracking
- Support overall day-to-day office administrative tasks

**Requirements**:

- 1-3 years of experience in office administration, client servicing, or coordination roles
- Excellent verbal and written communication skills
- Strong organizational and time management abilities
- Comfortable working with basic tools like Google Sheets, Excel, and CRM/ERP systems
- Ability to multitask and prioritize work independently
- Friendly, problem-solving, and client-first mindset

**Why Join Westonik Solutions?**
- 6 Days Working
- Positive, team-focused culture
- Career growth opportunities across roles (Admin / HR / Sales Support)
- Exposure to digital and tech industry operations
- Performance-based bonuses for consistency and initiative

**If you're detail-driven, love keeping things organized, and enjoy interacting with people — we’d love to hear from you. Join our growing team and be a key part of client and team success at Westonik Solutions**

Pay: ₹9,315.15 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Shift allowance

**Education**:

- Bachelor's (preferred)

Work Location: In person

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