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Customer Service Excutive

3 weeks ago

Bopal Ahmedabad Gujarat, India Linear IT Solution and Staffing Services Full time

Meets with clients to determine travel needs, budgets and

preferences.
- Sells and coordinates transportation, accommodations, tours and

activities.
- Advises clients regarding destinations, cultures, customs, weather

and activities.
- Collects payments, books travel arrangements and pays applicable

fees.
- Handles travel issues, conflicts, complaints, cancelations and

refunds.
- Builds and maintains relationships with travel and tour vendors.
- Conducts research on destinations and industry trends.
- Maintains accurate records of bookings, payments, transactions,

phone calls and meetings.
- Contributes to agency efforts by accomplishing related tasks as

needed.

Qualifications/Skills:

- Strong sales and interpersonal skills.
- Excellent verbal and written communications skills.
- Ability to negotiate effectively.
- Excellent knowledge of computer reservation computer programs.
- Strong problem-solving skills.
- Detail oriented and highly organized.
- Strong ability to manage time and prioritize tasks
- Ability to speak languages in addition to English preferred
- Administration skills.
- Active listening skills.
- Persuading skills.
- A desire to help people.

Education & Experience:

- Bachelor’s degree in tourism, travel, hospitality, or related field.
- Minimum 1 Year Experience working in travel agency or other sales

oriented Job.

**Salary**: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Bopal, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 7600326840