Customer Care Executive

2 days ago

Delhi, India Mindlay Explorers Full time

**Position: Customer Care Executive (Digital Marketing)**

Location - Delhi

Qualification: Graduate

Experience: 2-3 years

**Duties & Responsibilities**:

- Create sales leads by persuading customers with right product knowledge.
- Assist Online Sales Team with ordering, receiving, packing, courier and tracking of the

shipment.
- Coordinate with Online Sales Team, managers, seniors, timely appraising them with the customer issues, problems and appreciations etc.
- Follow up any issue that is not resolved.
- Works within deadlines and to escalate complaints to higher level if not resolved timely.
- To render after sale services and satisfy customer queries with correct product
- To Record customers interaction on our products and suggestions if any.

**Salary**: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- CCE in Paint/Automobile/chemical/manufacturing Organisation: 2 years (required)
- Online sales: 1 year (required)

**Speak with the employer**
+91 8586904475

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