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Customer Support

2 weeks ago

Perungalathur Chennai Tamil Nadu, India Connect Galaxy Full time

**We are Hiring**

**Job role** : Consultants (Customer Service)

**Location** : Perungalathur, Chennai

**Experience** : 6 months - 1 year in customer support

**Skill** : Excellent English communication is mandatory

**Salary** : Upto 3.6 LPA

**Graduation and Experience Document is must**

**Shift**: Rotational Shift/6 days of work

**Roles and responsibilities**:
*Responsible for handling chat and providing customer support

*Identify and relate with various customer needs and scenarios

*Conduct issue identification and problem solving meeting customer needs and satisfaction

*Provide customers with cutting-edge service in a friendly, confident and knowledgeable manner

*Conduct data entry, documentation, and case management

*Work and partner with others within a team-based environment

*Achieve and maintain required metrics and goals

*Adhere to company policies and procedures as described on the HR Handbook

Contact **RESHMA HR - 7200585293**

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- Rotational shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 7200585293