Customer Care

2 days ago

Visakhapatnam Andhra Pradesh, India Cyber Space Digital Full time

Job Summary We are seeking a highly organized and customer-focused individual to fill the role of Customer Care & Reception Associate. This role will be the first point of contact for our customers and visitors, providing exceptional customer service and support. Key Responsibilities "Customer Care & Reception Associate" 1. Greet Visitors: Welcome visitors, customers, and partners to our office. 3. Manage Front Desk: Maintain a tidy and organized front desk area. 4. Provide Information: Answer general inquiries about our company and services. 6. Resolve Customer Issues: Resolve customer complaints and concerns in a timely and professional manner. 6. Provide Product Information: Educate customers about our products and services. 8. Process Returns and Refunds: Handle returns, refunds, and exchanges in accordance with our policies. Pay: Up to ₹15,000.00 per month Schedule: - Day shift - Morning shift - Night shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) - Hindi (preferred) Work Location: In person

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