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F&b Associate

2 weeks ago

Mahalunge Ingale Pune Maharashtra, India The Monarch Full time

Here's a sample job description for an F&B Service Associate:
Job Title: F&B Service Associate

Reports to:
F&B Manager/Supervisor

Job Summary:
Key Responsibilities:
1. Greet and Serve Guests: Welcome guests, take orders, serve food and beverages, and ensure that guests' needs are met.

2. Maintain High Standards: Ensure that the dining area is clean, tidy, and well-maintained, adhering to health and safety standards.

3. Food and Beverage Knowledge: Possess knowledge of menu items, ingredients, and preparation methods to answer guests' questions.

4. Handle Guest Complaints: Respond promptly to guest complaints, resolving issues professionally and courteously.

5. Teamwork: Collaborate with kitchen staff, bartenders, and other service staff to ensure seamless service delivery.

6. Cash Handling: Handle cash, credit card transactions, and operate the point-of-sale system accurately.

7. Maintain Accurate Records: Record orders, manage inventory, and maintain accurate records of sales and inventory.

8. Adhere to Hotel Policies: Comply with hotel policies, procedures, and standards, ensuring that guests receive consistent and exceptional service.

**Requirements**:
1. Education: High school diploma or equivalent required. Hospitality or food and beverage certification preferred.

2. Experience: Minimum 1-2 years of experience in F&B service, preferably in a hotel or restaurant environment.

3. Language: Fluency in English required. Additional language skills an asset.

4. Physical Demands: Ability to stand for long periods, lift up to 25 pounds, and move quickly and efficiently.

5. Availability: Flexibility to work varied shifts, including evenings, weekends, and holidays.

**Skills**:1. Excellent Communication: Strong verbal and non-verbal communication skills.

2. Attention to Detail: Ability to multitask, prioritize tasks, and maintain attention to detail.

3. Team Player: Ability to work collaboratively with colleagues to achieve common goals.

4. Problem-Solving: Ability to think critically and resolve problems efficiently.

5. Adaptability: Ability to adapt to changing situations, priorities, and deadlines.

Pay: ₹8,000.00 - ₹12,500.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
- Weekend availability

Supplemental Pay:

- Overtime pay
- Shift allowance
- Yearly bonus

Work Location: In person